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Blank space above address bar in full screen mode on Mac

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New User

Blank space above address bar in full screen mode on Mac

Hi. Blank space appears above address bar in full screen mode when I bookmark specific web page for the first time after FF start. Only way to hide this space is View->Toolbars->Customize->Done. But it appears each time after FF restarts. Disabling all addons does not help. This problem disappears only in FF safe mode.

Thanks, Roman

1 ACCEPTED SOLUTION

Accepted Solutions
Mozilla Support Contributor

Re: Blank space above address bar in full screen mode on Mac

Exit firefox completely and in Profile folder delete localstore.rdf file in case that you have Corrupt localstore.rdf file.

12 REPLIES
New User

Re: Blank space above address bar in full screen mode on Mac

Screenshot of this problem.

2012-12-01-09-25-49-9e3ead.png
Mozilla Support Contributor

Re: Blank space above address bar in full screen mode on Mac

Hi romansobko, try to disable hardware acceleration and check it again(in safe mode hardware acceleration is disable).

see for more info : https://hacks.mozilla.org/2010/09/hardware-acceleration/


thank you

New User

Re: Blank space above address bar in full screen mode on Mac

Didn't help. Same problem after FF restart.

New User

Re: Blank space above address bar in full screen mode on Mac

Forgot to mention that this problem appears only in full screen mode.

Mozilla Support Contributor

Re: Blank space above address bar in full screen mode on Mac

Disable all extensions and If the problem no longer occurs, one of your extensions was causing it, then re-enable each extension one at a time to check it.

thanks again

New User

Re: Blank space above address bar in full screen mode on Mac

Didn't work. It was the first thing I did.

Mozilla Support Contributor

Re: Blank space above address bar in full screen mode on Mac

you write that you disable add-ons, you disable extensions as well ?

New User

Re: Blank space above address bar in full screen mode on Mac

I disabled everything in Extensions and Plugins tabs.

Mozilla Support Contributor

Re: Blank space above address bar in full screen mode on Mac

Switch to the default theme then because in safe mode the default theme is used, without a persona.