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Bank website displays my password. Cannot find site on Security EXCEPTIONS or SAVED PASSWORDS

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New Contributor

Bank website displays my password. Cannot find site on Security EXCEPTIONS or SAVED PASSWORDS

My bank password automatically comes up each time I enter my username. I accessed SECURITY but the bank website is not listed on SAVED PASSWORDS so I cannot delete it. I want to use the auto password feature but not for this site. Is there some way to enter a website in EXCEPTIONS? Thanks!

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Accepted Solutions
New Contributor

Re: Bank website displays my password. Cannot find site on Security EXCEPTIONS or SAVED PASSWORDS

Thanks! I have contacted my bank and they tell me that their system does not allow for saved passwords. The issue is with definitely with Mozilla.

UPDATE: PROBLEM SOLVED! I was looking for the wrong name for the website. After finding it I deleted and password is no longer saved.

11 REPLIES
Site Moderator

Re: Bank website displays my password. Cannot find site on Security EXCEPTIONS or SAVED PASSWORDS

Use these steps to remove saved (form) data from a drop-down list:

  1. click the (empty) input field on the web page to open the drop-down list
  2. highlight an entry in the drop-down list
  3. press the Delete key (on Mac: Shift+Delete) to remove it.
Regular Contributor

Re: Bank website displays my password. Cannot find site on Security EXCEPTIONS or SAVED PASSWORDS

johnnyaa normally Banks are supposed to have scripts that prevents browsers from saving the password and also prevent auto fill.

Please Inform the Bank if possible about this.

Its for every ones security.

New Contributor

Re: Bank website displays my password. Cannot find site on Security EXCEPTIONS or SAVED PASSWORDS

Thanks for the prompt reply. My bank posts a standard message on it's website indicating that whether the password is saved or not is the function of the browser that is being used and any adjustments should be made through the browser.

Since I can find no indication in Mozilla's PRIVACY that the bank's website is being saved I'll try and contact someone at the bank directly to see if there is anything they can do. Thanks again.

New Contributor

Re: Bank website displays my password. Cannot find site on Security EXCEPTIONS or SAVED PASSWORDS

The problem is that my bank's website address is not listed on the SAVED PASSWORD listing. Therefore there is nothing to delete. I've gone through the list four times without seeing any evidence of it. Anyway, thanks for the prompt response.

Legendary Contributor

Re: Bank website displays my password. Cannot find site on Security EXCEPTIONS or SAVED PASSWORDS

Firefox recognizes some form fields as being logins and treats those specially, but maybe it is treating your bank's password field as a more ordinary form field, such as address or phone number. You could check whether it is part of regular form history (and if so, clear it) using this extension:

https://addons.mozilla.org/firefox/addon/form-history-control/

Regular Contributor

Re: Bank website displays my password. Cannot find site on Security EXCEPTIONS or SAVED PASSWORDS

Ok johnnyaa you can check my bank

https://www.sbtonline.in/retail/sbtlogin.htm

This page does not allow browsers to save passwords or user name. You can give this as an example if you need.

Site Moderator

Re: Bank website displays my password. Cannot find site on Security EXCEPTIONS or SAVED PASSWORDS

This website is using autocomplete=off to prevent Firefox from saving the name and password.

You can remove autocomplete=off with a bookmarklet to make Firefox store form data like names and passwords.

Note that Firefox won't auto-fill a saved name automatically when autocomplete=off is used, so you need to double-click the empty name field to get a drop-down list.

New Contributor

Re: Bank website displays my password. Cannot find site on Security EXCEPTIONS or SAVED PASSWORDS

Now I'm thoroughly confused. Why would I want to remove autocomplete =off if I DO NOT want the bank to save my password? I'm trying to remove my password from being automatically entered.

New Contributor

Re: Bank website displays my password. Cannot find site on Security EXCEPTIONS or SAVED PASSWORDS

Thanks! I have contacted my bank and they tell me that their system does not allow for saved passwords. The issue is with definitely with Mozilla.

UPDATE: PROBLEM SOLVED! I was looking for the wrong name for the website. After finding it I deleted and password is no longer saved.