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All add-ons & plugins are in disable mode!

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New Contributor

All add-ons & plugins are in disable mode!

hi everyone i'm using firefox ESR version

a few days ago,firefox updated to 24.2.0 and after restart, all addons & plugins disabled shown & all icons changed to blue puzzle piece icon,while they are work correctly !

instance,in "adblock plus" written (disabled) but it works on sites. I tried other option like "enable", "disable" and "find update" but take no action

win 7 64bit,ff esr 24.2.0 any solution?

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: All add-ons & plugins are in disable mode!

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.sqlite file.

6 REPLIES
New Contributor

Re: All add-ons & plugins are in disable mode!

Hi,

Firefox is stuck in Safe Mode

Hope this helps

Site Moderator

Re: All add-ons & plugins are in disable mode!

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.sqlite file.

New Contributor

Re: All add-ons & plugins are in disable mode!

@debjanichatterjee tnx for your reply but my addons or plugins not in gray like in safe mode just written disabled & option not work but addons & plugins are working in pages!!

New Contributor

Re: All add-ons & plugins are in disable mode!

Could you post a screenshot please.. Will be very much helpful in understanding and to solve the issue

New Contributor

Re: All add-ons & plugins are in disable mode!

@cor-el.

i did all of them. after restart,i accepted to install for all add ons but "disabled" appears again.(like first pic)

i tried to reinstall add ons in randomize. after reinstalling "AIO sidebar" problem solved !

"all-in-one side bar" was problem without any report !! i don't understand why?

when ff updated to 24.2.0, just reported "kaspersky password manager" is not compatible & i've updated it. "AIO Sidebar" was updated too.

note:if "AIO" is installed,when user goes to addons,they will be shown by "AIO".(like first pic)

The problem is solved now (second pic)

(Maybe cor-el's solution was effective)

Thank you guys

2013-12-18-04-11-28-a16c87.png 2013-12-18-04-11-13-26dd1d.png
Site Moderator

Re: All add-ons & plugins are in disable mode!

You can check for problems with preferences.

Rename or delete the prefs.js file and possible numbered prefs-##.js and user.js files to reset all prefs to the default value.

You can also check for issue caused by one of the extensions.