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Adobe cannot show documents in my Firefox Browser version 16.0.2

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New Contributor

Adobe cannot show documents in my Firefox Browser version 16.0.2

For the last few months I have not been able to open and print my bank statements. I have updated both Firefox and Adobe. When I click the bank's statements link, it opens a new window, but the window is empty, and I get an Adobe box that says "Adobe Reader cannot show documents in this browser. We are sorry, but Adobe Reader is unable to show documents in this browser configuration. Please use your browser to download this file and open it in Adobe Reader or Adobe Acrobat. To avoid this message in the future, many browsers provide a way to turn off certain add-ons, and some are able to show this document natively. Please contact your browser vendor for more details."

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Legendary Contributor

Re: Adobe cannot show documents in my Firefox Browser version 16.0.2