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Adobe Flash player crash, not even starting.... and some time ago have problem in opening firefox, but solve by just disabling the graphic acceleration. why ??

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New User

Adobe Flash player crash, not even starting.... and some time ago have problem in opening firefox, but solve by just disabling the graphic acceleration. why ??

Firefox and IE having this problem but chrome running well...... why this happening?? and when i enable graphic acceleration Firefox not even open.... i try all things install flash new ver. ,downgrade etc......but no success.help me .....Smiley Sad

4 REPLIES
Site Moderator

Re: Adobe Flash player crash, not even starting.... and some time ago have problem in opening firefox, but solve by just disabling the graphic acceleration. why ??

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.

  1. Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.

Thanks in advance for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

New User

Re: Adobe Flash player crash, not even starting.... and some time ago have problem in opening firefox, but solve by just disabling the graphic acceleration. why ??

It could be a Windows 8, 64bit related problem:

https://bugzilla.mozilla.org/show_bug.cgi?id=814963

New User

Re: Adobe Flash player crash, not even starting.... and some time ago have problem in opening firefox, but solve by just disabling the graphic acceleration. why ??

bp-51167431-38d7-467a-9a8c-42f262130228

bp-352116b0-fb74-46d6-9d84-578d62130228

0a933543-8dec-45ae-a820-12d2d7ded59c

these are the most resent crash reports. hope u find something.Smiley Happy
Site Moderator

Re: Adobe Flash player crash, not even starting.... and some time ago have problem in opening firefox, but solve by just disabling the graphic acceleration. why ??

I'm not sure what it is caused by but we can always troubleshoot; Please see as mentioned Firefox crashes - Troubleshoot, prevent and get help fixing crashes