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Adobe Flash keeps crashing for me!

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New Contributor

Adobe Flash keeps crashing for me!

Hello!

So this last week Firefox has been causing me to have some SERIOUS problems! From time to time I cant view any kind of videos or anything, it just makes my Firefox crash and not loading or anything.

I cant even listen to my own music on my computer Smiley Sad

I never had this problem before and getting this now is so annoying!

I got Firefox updated, same with Adobe flash player and all that! And as I said, I NEVER had this problem before and I've been using Firefox for alot of years now.

17 REPLIES
New Contributor

Re: Adobe Flash keeps crashing for me!

Try what i did, I went back to 10.3 and have had no problems with that. It has NOTHING to do with firefox as there are reports and questions for all browsers concerning the latest flash updates. Explained:

The new flash apparently likes to play in it's own 'sandbox', i.e. it's like a stand alone program that does stuff for the web pages meaning that while the browsers wait for the retarded offspring of Flash to come back from day dreaming, the browser cannot do anything (can't click ANYTHING).

Here is the link to revert back to 10.3, let me know if this works for you: http://support.mozilla.org/en-US/kb/flash-113-crashes

Site Moderator

Re: Adobe Flash keeps crashing for me!

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
New Contributor

Re: Adobe Flash keeps crashing for me!

Hello... This problem is really messing my computer up... In order to even continue using the internet I gotta re-start the computer and then I can use the internet for a lil' while until I get the problem again (It's all random crashes)

I tried downgrading and that didnt work I also disabled hardware acceleration

I didnt dare to mess with the disable protected mode, because im really bad with comps...

Please help me, this is just horrible.

New Contributor

Re: Adobe Flash keeps crashing for me!

well protected mode is the term for their new sandbox method of handling flash on pages. Turning this off would make it act like it used to before they added this feature - this does not change the 'security' of your browser or flash.

Theoretically that should clear up the problem if the other things didn't. Downgrading helped ME only with video play back; it had stuttering issues on pages like Gmail still.

New Contributor

Re: Adobe Flash keeps crashing for me!

So... Nothing will affect my computer in ANY other way if I changed this?

New Contributor

Re: Adobe Flash keeps crashing for me!

Nope!

"Our Protected Mode implementation allows Flash Player to run as a low integrity process with several additional restrictions that prohibit the runtime from accessing sensitive resources." That is from adobe's own blog, you can read more about it from this link:

http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html 

I went back and reinstalled the latest Flash and removed protected mode. No stalling at all whenever flash is present..especially on pages like gmail which would stutter or have mini freezes with flash 11.4 or 10.3 installed.

If you're really worried about protection, i recommend avast! or other anti-virus and internet protection software. Since you use Firefox, i recommend Ghostery. It doesn't let any website track you or collect information unless you specifically allow them to. http://www.ghostery.com/

New Contributor

Re: Adobe Flash keeps crashing for me!

Hello again Dragon and thank you for your time, its always great to get quick help and try sort problems out ASAP.

I did try that Protected Mode now.

C:\Windows\SysWOW64\Macromed\Flash folder, rename the original file to "mms.cfgBAK" (to save it as a backup) and then drag and drop in the modified "mms.cfg" file from the desktop.

I got AVG Internet Security 2013 And for plug-ins I use Adblock Plus Download Statusbar DoNotTrackPlus

Does Ghostery take alot of the computers power?

New Contributor

Re: Adobe Flash keeps crashing for me!

Hello again Dragon and thank you for your time, its always great to get quick help and try sort problems out ASAP.

I did try that Protected Mode now.

C:\Windows\SysWOW64\Macromed\Flash folder, rename the original file to "mms.cfgBAK" (to save it as a backup) and then drag and drop in the modified "mms.cfg" file from the desktop.

I got AVG Internet Security 2013 And for plug-ins I use Adblock Plus Download Statusbar DoNotTrackPlus

Does Ghostery take alot of the computers power?

New Contributor

Re: Adobe Flash keeps crashing for me!

Hmm i just tested starting firefox to the 'home page' with and without ghostery installed and there was only a 10mb difference in memory usage, and no significant difference in cpu usage.

If you have the adblock plus and DoNotTrack Plus, you really wouldn't need ghostery. DoNotTrack Plus does what ghostery does. I just didn't know if you had any 'do not track' plugins installed.