cancel
Showing results for 
Search instead for 
Did you mean: 

Addons are missing

SOLVED
Highlighted
New User

Addons are missing

When I reset firefox today, it updated. After it finished, I noticed that all my profile information was missing except the cookies and bookmarks.

I was able to set the options back to what they were for the most part, but I can't find my add-ons at all. I've checked the default folders and none of them seem to have it either. Desperately trying to find them because a few of them had important or time-saving information that was built up over the past year.

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: Addons are missing

When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder.
Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is best to reinstall your extensions.


Note that it is possible to recover more data from the old profile, but be cautious not to copy corrupted files to avoid carrying over the problem.

3 REPLIES
Regular User

Re: Addons are missing

Hello,

As you mentioned above you are able to find your profile or other information so once go through this article, may helpful

[http://mzl.la/NYhKHH]

Thank you

New User

Re: Addons are missing

I mentioned that I looked in there but the only thing that looked like it was related to an add-on was addon.json which, when opened with firefox, reads:

"{"schema":5,"addons":[]}"

Site Moderator

Re: Addons are missing

When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder.
Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is best to reinstall your extensions.


Note that it is possible to recover more data from the old profile, but be cautious not to copy corrupted files to avoid carrying over the problem.