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Add-ons can't be romoved by uninstalling

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New User

Add-ons can't be romoved by uninstalling

I have been trying to uninstall Divx HiQ and Divx plus web player. I try to remove them manually but I can't find them in my computer

8 REPLIES
Senior User

Re: Add-ons can't be romoved by uninstalling

Check if the solutions given in this article help: Uninstalling add-ons. If your problem is still not solved, see the Troubleshooting section at the end of that article for further help.

New User

Re: Add-ons can't be romoved by uninstalling

I tried everything that dynamite linked to, but it will always keep reinstalling itself. There must be some way of getting rid of this? This is fraudulent by Divx

New User

Re: Add-ons can't be romoved by uninstalling

Manually delete DivX folder in /Library/Application Support Manually delete Divx related components in /Library/Application Support/Mozilla/Extensions (not sure if second is necessary).

Shooting Star

Re: Add-ons can't be romoved by uninstalling

Fifth question on this page: http://support.divx.com/faq/view/supportFAQen170/DivX-Plus-Web-Player-210-Frequently-Asked-Questions

Q: Can I uninstall DivX HiQ?

A: Yes, but DivX HiQ is part of the DivX Plus Web Player. They can be removed together through “Add/Remove Programs” on Windows, and using “Uninstall DivX for Mac” in the DivX applications folder on Mac OS X.

New User

Re: Add-ons can't be romoved by uninstalling

Yes!!! Yihaa! I deleted DivX folder in /Library/Application Support/Mozilla/Extensions and Divx HiQ and Divx plus web player disappeared in the add-ons manager.

P.S. Uninstalling of the divx bundle didn't work for me.

New User

Re: Add-ons can't be romoved by uninstalling

Yes!!! @pavelbonev It worked for me too!!!

New User

Re: Add-ons can't be romoved by uninstalling

where is /library ? i can't follow the steps as i don't know where this folder is! please help! uninstalling doesn't work - i just get 'programme not responding'

New User

Re: Add-ons can't be romoved by uninstalling

“/Library” means the Library folder on the root level of the system, the one you see when you double-click your hard disk icon. If you don’t see a hard disk icon, switch to the Finder and just choose “Computer” from the “Go” menu.