i am nst21. i can't use firefox app because i don't know what input in recovery key buttom in add syn.
Solved! Go to Solution.
For finding ur Recovery Key at 1st go the top of the Firefox window, click on the Firefox button and then select Options.then Click on the Sync panel.then Click Set up Firefox Sync and a new window will open.4.Under I already have a Firefox Sync account, click Connect. 5. Click I don't have the device with me. 6. Enter your account email address and password. 7. Click I have lost my other device and a new Recovery Key will be made for you. 8. Then click Change Recovery Key. You will see the Setup Complete screen. 9. Click Finish to close the setup window.
Note that you lose all data stored on the sync server if you reset the recovery key.
For reset our recovery key1. At the top of the Firefox window, click on the Firefox button and then select Options 2. Once the options window opens, click on the Sync tab. 3. In the Sync tab click on Manage Account and select My Recovery Key. 4. A new window will open displaying a Recovery Key - ignore that and click Generate a new key . 5. A new Recovery Key will be made for you. Please take a moment to print it out or save it on your computer. Then click Change Recovery Key 6. You should see two status messages. The first one will say, " Changing Recovery Key and uploading local data, please wait... " and the second one will say, " Your Recovery Key was successfully changed! ". 7. Once your Recovery Key has been changed the window will close. Note: This first sync should happen quickly but may take more than 30 minutes, depending on how much information needs to be synced. 8. Click OK to close the Options windows.