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video cannot play in youtube mobile

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New Contributor

video cannot play in youtube mobile

using galaxy s6310, internet fine, already instal flash player. only youtube in mobile version is cannot play. when i click play my screen goes blank and video not load. other streaming site and youtube destkop work as well. only youtube mobile cannot play. please fix it.

1 ACCEPTED SOLUTION

Accepted Solutions
Regular Contributor

Re: video cannot play in youtube mobile

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash update and/or a malfunctioning browser plugin such as Real Player.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Other, more technical information about these issues can be found under these Links:


Please tell us if this helped!

1 REPLY
Regular Contributor

Re: video cannot play in youtube mobile

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash update and/or a malfunctioning browser plugin such as Real Player.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Other, more technical information about these issues can be found under these Links:


Please tell us if this helped!