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Why doesn't "request desktop site" work?

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New User

Why doesn't "request desktop site" work?

Galaxy S3 with CSpire. requesting desktop site redirects me to CSpire's data tethering site. I wish it worked. I have to use another browser to view a desktop site.

1 ACCEPTED SOLUTION

Accepted Solutions
Site Moderator

Re: Why doesn't "request desktop site" work?

Some mobile network providers charge more for a tethering plan. They detect a desktop User Agent and block the network request. The request desktop site works by re-downloading the site 'pretending' to be desktop Firefox. Your mobile provider detects this change and blocks access to the site.

Unfortunately there is nothing Mozilla can do about your mobile provider's network polices. You can try contacting them and see if they will remove the block.

4 REPLIES
Site Moderator

Re: Why doesn't "request desktop site" work?

Some mobile network providers charge more for a tethering plan. They detect a desktop User Agent and block the network request. The request desktop site works by re-downloading the site 'pretending' to be desktop Firefox. Your mobile provider detects this change and blocks access to the site.

Unfortunately there is nothing Mozilla can do about your mobile provider's network polices. You can try contacting them and see if they will remove the block.

New User

Re: Why doesn't "request desktop site" work?

thanks for the excellent reply. CSpire just ignored my question. dolphin browser lets me select the user agent and I can use the desktop user agent to view the non-mobile versions of pages. it seems our brilliant Mozilla community could do the same.

Site Moderator

Re: Why doesn't "request desktop site" work?

New User

Re: Why doesn't "request desktop site" work?

You may be hitting the same issue as https://bugzilla.mozilla.org/show_bug.cgi?id=810690.

If so, a possible workaround would be the following: 1) Choose "Request Desktop Site" (which brings you to CSpire's page) 2) Click back to return to the page you were on 3) Reload the page