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I synced my android and my desktop and adding a favorite on the desktop is syncing with android. In the other way i can't find the favorite on my desktop

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New Contributor

I synced my android and my desktop and adding a favorite on the desktop is syncing with android. In the other way i can't find the favorite on my desktop

From desktop to android is working perfectly. Then i added a favorite on the phone and i can not find the favorite on the desktop. I also clicked the sync button under settings on the phone to be sure that the phone is synced. still can not find the favorite. On the phone i can find the favorite and a folder "Desktop-Favorites" it's translated so can look different in the english version. Under Desktop-Favorites i can find all my stuff from the desktop.

Somebody has the same problem or i am blind or sync is just one way ?

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Senior Contributor

Re: I synced my android and my desktop and adding a favorite on the desktop is syncing with android. In the other way i can't find the favorite on my desktop

Hi,

Thanks for posting this, sync should be bi-directional, I've asked our sync expert to post here and get you some help, thanks for your patience.

-Michelle

Expert Contributor

Re: I synced my android and my desktop and adding a favorite on the desktop is syncing with android. In the other way i can't find the favorite on my desktop

Hi!

Sync is both ways so there's something not working as intended. It could be that the computer hasn't synced yet, to confirm this, you can press the Sync Now button in the Firefox button (if you are in Mac it's under "Tools").

If after that it doesn't work, I will recommend you to check in the logs if there's something that is not being downloaded to your computer. You may want to open a bug by following the instructions in this blogpost: How to file a good Sync bug?

Let me know if this is helpful.