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Firefox crashing when I try to import bookmarks and history

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New Contributor

Firefox crashing when I try to import bookmarks and history

Is this a known bug? I have a Samsung Galaxy Note 2. thanks.

2 REPLIES
Regular Contributor

Re: Firefox crashing when I try to import bookmarks and history

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.

    aboutcrashes.png
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

New Contributor