Today, a new update appeared on my phone. I downloaded it and installed it. About a third through it crashed. I saw a Linux type screen with blue and yellow text indicating that there was an error in the update file in the SD card. I had just reformatted the SD card, reinserted it and the battery. Has anyone else experienced that?
I had the same issue. The update seemed to install but then came up in the System Recovery screen. The error was: E: Error in /sdcard/updates/fota/update.zip (Status 7) Installation aborted. I rebooted the phone & it came back up OK, but no update installed.
Thanks for your post about this,much appreciated. I had no trouble with the update, but I also have no sdcard installed.
Can you remove your sdcard and then try to do the update again? Let me know how it goes.
Still doesn't work with the SD card removed. Still comes up in system recovery. Now the error is: E: Error in /data/local/updates/fota/update.zip (Status 7) Installation aborted. E: failed to mount SD card ..... Still able to reboot from system recovery.
Hi Michelle, I also tried the remove the SD card and then install the update. I had the same result, different error message, but no update. But then phone isn't dead. I can restart it and it comes back normal, but without the update. Michael
Thanks for getting back to me. Just to be sure, you aren't usb connected and you have plenty of battery while you're doing this? I assume those two things aren't the issue, but thought I should mention it just in case.
I will try to reproduce this with my other orange device and get QA to look into it first thing tomorrow. I suspect they might ask me what type/size sdcards you are using, so send that along if you can please.
Could you also tell me what it says under 'Build Identifier' when you go into Settings > Device Information > More Information?
I'll post back here with any bug that I file or more information when I have it. Thanks again for reporting this!