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When will firefox 21 support Norton tool bar?

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New Contributor

When will firefox 21 support Norton tool bar?

I upgraded to firefox 21 by mistake and Norton tool bar is gone. Can I back up to a supported firefox level? Where would I get the s/w from? if not when will the tool bar be supported?

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7 REPLIES
Site Moderator

Re: When will firefox 21 support Norton tool bar?

hello, according to norton the toolbar is compatible with firefox 21. please run the norton liveupdate repeatedly & until all components are up-to-date. in addition make sure that the toolbar is enabled under firefox > addons > extension afterwards.

for more information refer to https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-21-Support-for-Norton-Toolbar...

New Contributor

Re: When will firefox 21 support Norton tool bar?

I have the latest Norton patches (20.3.1.22) but when in Firefox under add-ons it doesn't give me the option of enabling the Norton tool bar. I restarted firefox to see if that would help.

Site Moderator

Re: When will firefox 21 support Norton tool bar?

is the toolbar listed as version 2013.3.5.1 in the firefox addons manager?

New Contributor

Re: When will firefox 21 support Norton tool bar?

2012.3.3.19 is what is showing in FF.

Site Moderator

Re: When will firefox 21 support Norton tool bar?

according to the norton page it should either be version 2013.3.5.1 or 2012.5.14.2 in order to be compatible with firefox 21. if you don't get these toolbar versions installed despite running liveupdate repeatedly, then please contact norton's support in order to get their product to work...

Site Moderator

Re: When will firefox 21 support Norton tool bar?

ASH01 do you have the Norton from Norton or from Comcast?. Norton has supported Firefox 21.0 since the day before 21.0 release however Comcast can be slow in updates.

New Contributor

Re: When will firefox 21 support Norton tool bar?

I have the s/w from Norton. I have looked on their site for the answer but don't see it. It was working until I upgraded to rls 21.