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When I click a URL it open a Preview with a box reading Open in Firefox: if I click that box nothing happens. How to fix it back?

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When I click a URL it open a Preview with a box reading Open in Firefox: if I click that box nothing happens. How to fix it back?

Firefox is my default browser. It used to work in two steps. Clicking the words or the small triangle at the end sent me to a preview box where I could choose OPEN IN FIREFOX. Now only the small triangle works, I get the same preview box but if I click Open in Firefox nothing happens and I am back to where I was. I checked the Firefox window but no new tab has appeared anywhere. My preference would be to skip the Preview dialog and open directly in Firefox at the first click even if the problem of the inoperative second click could be fixed. Thanks for your help

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Site Moderator

Re: When I click a URL it open a Preview with a box reading Open in Firefox: if I click that box nothing happens. How to fix it back?

Are or were you using the Open in Browser extension?

What kind of file are you trying to open when this happens?

It won't work if Firefox isn't able to handle this file.

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Legendary Contributor

Re: When I click a URL it open a Preview with a box reading Open in Firefox: if I click that box nothing happens. How to fix it back?

Maybe it's because I run Windows, but I can't recall seeing this display. Can you provide a link to a page where the URLs give you that message?

If it's a site that requires an account, for example, if you are trying to open email attachments, which mail site is it?

Site Moderator

Re: When I click a URL it open a Preview with a box reading Open in Firefox: if I click that box nothing happens. How to fix it back?

Are or were you using the Open in Browser extension?

What kind of file are you trying to open when this happens?

It won't work if Firefox isn't able to handle this file.