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Random Freezes

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Regular Contributor

Random Freezes

My Open consistently crashes, for example, each time I try to access ZTE's Open eBay auction page. Is this normal? I notice a lot of crashing, should I push for warranty replacement?

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4 REPLIES
Site Moderator

Re: Random Freezes

Hi!

Could you explain what crashes? The browser? The phone? Could you also provide the link to the page that causes the crash?

Thanks!

Regular Contributor

Re: Random Freezes

The browser crashes;

http://www.ebay.co.uk/itm/ZTE-Open-powered-by-Firefox-OS-3G-unlocked-smartphone-orange-eBay-exclusiv...

At least when in eBay app. Just search for ZTE Open & click second entry. (This posted from my desktop tower.)

Senior Contributor

Re: Random Freezes

Hi fleamour,

Sorry you are having this problem. Thanks for the link, I was able to reproduce this crash on my US ZTE Open, so I filed against the browser for it https://bugzilla.mozilla.org/show_bug.cgi?id=917034

We really appreciate your help to improve our v1.0 product!

-Michelle

Regular Contributor

Re: Random Freezes

TBH the phone freezes up constantly in app. Have to power cycle at least 3 times a day.

ZTE eBay Open FxOS: 1.0.1.0 OPEN_EU_DEV_FFOS_V1.0.0B02 Firmware: V1.01.00.01.019.144 Hardware revision: P752D04B02 Platform version: 18