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What happened to the File, Edit, and View menus?

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What happened to the File, Edit, and View menus?

This article was incorrectly migrated as a support forum post and will no longer be maintained. For the current content, please see the following article:

What happened to the File, Edit, and View menus?

 

 

If the File, Edit and View menus are missing, it is usually because the Menu Bar has been hidden, Firefox is in full screen mode or because the file storing your toolbar information has become corrupt. We'll show you how to fix each of these.

If the File, Edit and View menus are missing, it is usually because Firefox is in full screen mode or it is not the selected application. We'll show you how to fix these.

Note: If other toolbars or buttons are missing, see Navigation buttons like back, home, bookmarks and reload are missing.

Show the menu bar again

  1. Click the menu button new fx menu and choose Customize.
  2. Click the Show / Hide Toolbars dropdown menu at the bottom of the screen and choose Menu Bar.
    Show Menu 29 - Win Show Menu 29 - Lin
  3. Click the green Exit Customize button.
Don't need to see the menu bar all the time? To temporarily show the old style menus, just press the Alt key.
To display the menu bar while using a screen reader: Press the Alt and V keys simultaneously, and then T, then M.

Turn off full screen mode

Here's how to turn off full screen mode so you can see the menu bar again.

  1. Move the pointer to the top of the screen to make the toolbar reappear.
  2. Click the menu button new FX menu on the right side of the toolbar and select Full Screen.
    Fullscreen 29 Win Fullscreen 29 Lin
  • Click the menu button new FX menu on the right side of the toolbar and select Full Screen.
    Fullscreen 29 Mac

Firefox is not the selected application

Your Mac will always display the menu bar for the program that's currently selected. Look at the name next to the Apple menu 7fbbe94f1e8c1f2d1f6ea6dd93c1901d-1266954982-393-1.png in the top left corner of your screen. If it doesn't say "Firefox," click anywhere on the Firefox window to select it again.

Fix corrupted toolbars and controls

If the file storing your toolbar information has become corrupt, you can use the Refresh Firefox feature to restore the default toolbar settings and controls.

Note: When using the refresh feature, your bookmarks, browsing history, open tabs, windows, passwords, cookies and web form auto-fill information will be saved. However, your extensions and themes will be removed and your preferences will be reset. Learn more.

 

  1. Click the menu button New Fx Menu and then click help Help-29 .
  2. From the Help menu choose Troubleshooting Information.
    If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  3. Click the Refresh Firefox button in the upper-right corner of the Troubleshooting Information page.
    Refresh 35 Win Refresh 35 Mac Refresh 35 Lin
  4. To continue, click Refresh Firefox in the confirmation window that opens.
  5. Firefox will close to refresh itself. When finished, a window will list your imported information. Click Finish and Firefox will open.
Note: There's also a Refresh Firefox button in the Firefox Safe Mode window, if you can't start Firefox normally. If you are unable to find the Refresh Firefox button on your version of Firefox, you can also do a manual refresh by creating a new profile. See instructions on how to create a new profile.

 

13 REPLIES
Mozilla Support Contributor

Re: What happened to the File, Edit, and View menus?

See /forums/knowledge-base-articles/704948 for related discussions about this article.

New User

Re: What happened to the File, Edit, and View menus?

I'm working on a Mac OS X 10.7.3, and didn't have a problem with this until recently. When working with Firefox (my preferred browser) 11.0 (I think I installed an update recently, too), the Firefox Menu Toolbar is gone. I tried using this help page on the topic, but there is no "Full Screen Mode" icon available anywhere, which confirms that I'm not in Full Screen Mode. And the Toolbar is still MIA. Other Menu Toolbars appear when using those applications; it's just Firefox's that is gone.

Any ideas? Thanks.

- Danny

Mozilla Support Contributor

Re: What happened to the File, Edit, and View menus?

It is strange that we have not noticed this before, but how is a user supposed to be able to reset Firefox using the Help menu, if the Help menu itself is not shown?

Mozilla Support Contributor

Re: What happened to the File, Edit, and View menus?

Mozilla Support Contributor

Re: What happened to the File, Edit, and View menus?

Sorry, this is just what doesn't work: you have the problem that you don't see the menu bar.

And that's what you're saying to a Linux or Windows XP user: go to the menu bar, select Help and then Troubleshooting.

Sounds a bit impossible...?

Mozilla Support Contributor

Re: What happened to the File, Edit, and View menus?

Underpass is correct !

maybe it is more helpful to write in location bar about:support and open the Troubleshooting information page.

thanks

New User

Re: What happened to the File, Edit, and View menus?

I am not sure if this is helpful, but I unclicked my menu bar and looked at it with just navigation showing. I then clicked on the Firefox file in the upper left corner; it showed orange in my Firefox 27.0.1.

Clicking on the down-arrow showed a drop-down menu, I found Options on the right side of the listings which is located above the Help. From options I clicked on menu bar.

Please let me know if I'm missing the point.

Mozilla Support Contributor

Re: What happened to the File, Edit, and View menus?

Hello, the problem is that in Linux (and Windows XP) the Firefox button is not shown by default. So they happen to have only the menu bar to access the configuration options.

So, if a Linux user have this problem, we cannot say "click on the Help menu to access the Troubleshooting page", since the menu bar is missing.

I hope it is clear :)

Site Administrator

Re: What happened to the File, Edit, and View menus?

Thanks for bringing this up, Underpass. I don't see this issue on my devices.

For Windows XP, we've noted in the article that if users don't see the menu bar, they can press the Alt button to see it temporarily.

For Linux, when I click at the top of the screen, the file menu appears.

Is there something else that I'm not understanding?

(Edited right after posting the original: I don't see this issue for Linux or Windows after all.}