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Meet the Team

Mozilla Support (SUMO)

Mozilla Support (SUpport.MOzilla.org) is a global gathering of many enthusiastic and dedicated people whose passion is to help all users of Mozilla's software and products. SUMO operates on the same principle that Mozilla does: a core of staff coordinating the operations and an army of contributors powering them.

Staff/Administrators

  • Patrick McClard, Global Support Manager (email: pmcclard@mozilla.com)
    Ask me about: Anything SUMO related. If I don’t know the answer I can point you in the direction of the person that does.
  • Madalina Ana, SUMO Community Project Manager (IRC: madalina / email: mana@mozilla.com)
    Ask me about: The platform (Lithium). Anything related to community programs.
  • Michał Dziewoński, L10n Community Manager (IRC: vesper / email: vesper@mozilla.com)
    Ask me about:  Anything related to localizing SUMO into your language. Anything else related to L10n. The SUMO blog.
  • Joni Savage, Content Manager (email: jsavage@mozilla.com)
    Ask me about:  Anything related to content (writing or changing articles, search, redirects and appearance). Getting permissions as an article reviewer.
  • Rachel McGuigan, Helpdesk & SUMO Forum Community Manager (IRC: guigs)
    Ask me about: Forum support or "anything" support. Firefox troubleshooting.
  • Roland Tanglao, Firefox for Android and iOS Support Lead (IRC: rolandtanglao / email: rtanglao@mozilla.com)
    Ask me about:  Anything Firefox for Android and iOS. Anything about Focus/Klar for iOS.

SUMO Community

SUMO Community members are a global army of contributors behind SUMO's international presence and success. We rock the helpful web and we fight for the user!

 

SUMO Localizers are members of the community who make SUMO available in many languages used around the world. We bring meaning and clarity to everyone!

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