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Recover lost or missing Bookmarks

If your bookmarks have suddenly disappeared, don't worry - you should be able to recover them. This article explains how to get back your bookmarks if they disappeared unexpectedly.

My Bookmarks Toolbar is missing

If you were using the Bookmarks Toolbar for quick access to your favorite bookmarks and the toolbar is now missing, you may have turned off the option to display the Bookmarks Toolbar. To turn it back on:

  • Right-click on an empty section of the navigation bar and select Bookmarks Toolbar in the pop-up menu.
  • On the menu bar, click View, select Toolbars, and then select Bookmarks Toolbar.

For more information, see the Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window article.

My bookmarks have disappeared

To recover bookmarks that were previously saved in the Bookmarks menu or on the Bookmarks toolbar but are now missing, see Restore bookmarks from backup or move them to another computer.

My Google Bookmarks are missing

To access your saved Google Bookmarks, go to and log in. Once there, you can export your Google Bookmarks and import them into Firefox if you wish. For more, see Google Toolbar is no longer compatible with Firefox - Here are some alternatives.

No bookmarks are visible after installing an add-on

If you have restarted Firefox after installing an add-on and your bookmarks are gone, it's possible that Firefox did not close properly before restarting itself. To recover your bookmarks, restart your computer.

I can't find my bookmarks after importing them

If you have imported your bookmarks from another browser, they may appear in the Bookmarks menu in a specific folder. To find your imported bookmarks, do the following:

  1. Click the Bookmarks button Bookmarks-29 and select Show All Bookmarks to open the Library window.
  • Depending on the type of browser from which you imported, your bookmarks may appear in a specially named folder in the Bookmarks list.
    • Internet Explorer - Folder name is From Internet Explorer.
    • Opera - Folder name is From Opera.
    • Bookmarks imported from other browsers follow a similar pattern.
  • If your source bookmarks were stored in a hierarchy of folders, the folder structure is preserved inside the specially named folder.

If desired, you can move your imported bookmarks to other folders. For more information, see Create bookmarks to save your favorite webpages.

I can see only the default set of bookmarks in the Bookmarks folder

Your bookmarks are associated with the profile that you are using. For most Firefox users, only the default profile is used. There may be instances when you wish to create a new profile in Firefox. When this new profile is activated, it contains the default set of bookmarks which may give you the impression that you have lost your personal bookmarks. This troubleshooting sequence helps you to identify if a new profile has been created and how to recover your bookmarks from the previous profile.

Determine if Firefox has created a new profile

  1. Go to the Firefox profile folder.
  2. If there is only one profile folder, then stop.
    Note: Each profile folder is named something like the following:
    where xxxxxxxx represents a random string of 8 characters and <ProfileName> corresponds to the name of the profile. For example, the folder containing the default profile is named xxxxxxxx.default.
  3. If you have multiple profile folders in this location, that means you have multiple profiles. If you have more than one profile folder, then it is likely that a new profile has been created in Firefox. In this case, you need to change the profile Firefox is currently using to the profile that contains your saved bookmarks. You can do this by opening the Firefox Profile Manager and choosing the correct profile. See the Use the Profile Manager to create and remove Firefox profiles article for details.

Based on information from Lost bookmarks (mozillaZine KB)

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See /forums/knowledge-base-articles/696198 for related discussions about this article.

This article is one of the top twenty troubleshooting articles but is considered "failing", since its helpfulness rating is less than 50%.

See the related discussion:
/forums/knowledge-base-articles/707113 Focus on troubleshooting


The article includes the paragraph:

If you have restarted Firefox after installing an add-on and no bookmarks appear, it may be that Firefox did not close properly before restarting. To get them back, do the following, and restart your computer,

but ends there, and does not point to any further step. Is this a typo?


Excuse, ignore, and delete this thread please. The paragraph I quoted above apparently only seems to be included in the article if you view it inside the localisation editor. In standard view, the paragraph (in the No bookmarks shown after installing an add-on section) has no non-sequiturs. I'll try and be more circumspect before posting a thread in the future.

How about "My bookmarks have suddenly disappeared"? Users who have accidentally deleted their bookmarks should see the Restore bookmarks from backup or move them to another computer article.

Hi Marko,

I think that having "lost" and "missing" convey the same idea ("disappearing"), so it might not be necessary to change the title.

I'd like to know more about what you're thinking though. Do you see more users phrasing it that way?

I just wanted to make a difference between the situation when all bookmarks disappear for no reason (this article) and when a user deletes a bookmark and wants to get it back (Restore bookmarks from backup or move them to another computer).

I moved the link to the Restore bookmarks from backup or move them to another computer article to a new section titled "My bookmarks have disappeared".

There's also a proposal to create a new article about missing bookmarks and/or expanding this article to include that content. Related discussion: Proposed new article about recovering bookmarks