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when opening live Hotmail account it constantly refeshes so unable to scroll down and view my emails.

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when opening live Hotmail account it constantly refeshes so unable to scroll down and view my emails.

desk top pc, running windows xp, firefox 4 beta10 problem started on beta 9. when i click onto my live hotmail tab it goes to the site then continues refreshing so that the top most email is highlighted. It does this so quickly that i can't scroll down the list to select other mails. My other tabs are stable including my yahoo email account. The extensions I have got running are: Bullgaurd safe browsing toolbar 1.0 Cool Previews 3.2 Java quick starter 1.0 Reminder Fox 1.9.9.2 Web mail ad Blocker 3.3.2 Web mail notifier 2.7.2 These where all loaded prior to switching to firefox4 beta and have been updated with each beta revision.

2 REPLIES
Support Forum Moderator

Re: when opening live Hotmail account it constantly refeshes so unable to scroll down and view my emails.

There is a Bug filed about that problem.
https://bugzilla.mozilla.org/show_bug.cgi?id=627729
(Please don't comment in that Bug report unless you can provide a patch to fix the problem.)

A Hotmail / Windows Live update around Jan19th introduced an HTML5 incompatibility that is affecting the Firefox 4.0 betas. Hotmail says they're going to have it fixed before the Firefox 4.0 Release Candidate is released - estimate about another 3 or 4 weeks.

Users report that hitting the ESC key repeatedly stops that refreshing cycle.

Senior User
Senior User

Re: when opening live Hotmail account it constantly refeshes so unable to scroll down and view my emails.

According to Microsoft, there is a patch for Hotmail that fixes this issue but they aren't pushing to have it release. You can let them know that you think it's urgent to fix here: http://windowslivehelp.com/forums.aspx?productid=1