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set up sync. Works great. Restart Firefox, sybc no longer setup and working.

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New Contributor

set up sync. Works great. Restart Firefox, sybc no longer setup and working.

Very odd problem with sync.

Set up sync account on computer #1. Get sync codes from computer #2 and Laptop #3. Use "pair device" in computer #1 and everything is linked great. I can sit there and add/remove bookmarks and watch them sync on each of the three devices. In all three of the devices I can of course "force" the link by selecting "sync now" under the "tools" menu.

Here is where it goes sideways. If I close and restart Firefox on any of the three devices, the "sync" is gone on that device and I no longer have the "sync now" option. It is replaced with "set-up sync". This even happens on the primary computer #1. Only way I can get sync back is to go to the website to manage the sync account, delete it, make a new one, and resync all devices. But or course it only lasts as long as I don't restate Firefox.

Any help is appreciated. F.D.

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Site Moderator

Re: set up sync. Works great. Restart Firefox, sybc no longer setup and working.

You can check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.

New Contributor

Re: set up sync. Works great. Restart Firefox, sybc no longer setup and working.

Cor-el,

Thank you. So did the "reset preferences" option and it worked on the primary device. But I also had to do it to all the other devices or problem would come back. Now it is working. Strange bug for sure. Please report if you would as I am betting it will come back again.

Cheers.