cancel
Showing results for 
Search instead for 
Did you mean: 

how do I actually get help on this site?

Highlighted
New User

how do I actually get help on this site?

Am looking for someone to call or chat for help. How do I do that?

Tags (2)
4 REPLIES
Site Moderator

Re: how do I actually get help on this site?

There are not any phone or chat help options. What are you having a problem with?

New User

Re: how do I actually get help on this site?

I had to do a factory reset today so it wiped out Firefox. I reinstalled and am trying to set up the sync but cannot get through the process. user id comes back as invalid

Site Moderator

Re: how do I actually get help on this site?

Can you get the information from your desktop Firefox? https://support.mozilla.org/en-US/kb/security-and-passwords-settings

Open the "Saved Passwords" button on that screen and it should have your Sync information.

New User

Re: how do I actually get help on this site?

never mid - rest password got me thru