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Why links in Microsoft Outlook emails do not open Firefox?

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New User

Why links in Microsoft Outlook emails do not open Firefox?

FF 4.0b8 is my default browser and MS Outlook 2003 my default email program. When I open an email containing a link to a website and click on it, no FF window is opened. This problem did not exist with Internet Explorer.

As an alternative solution, I've tried copying the website link from the email, but then I find that it can't be pasted on an open FF window either.

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Accepted Solutions
Regular User

Re: Why links in Microsoft Outlook emails do not open Firefox?

Although this behaviour is very strange, I notice that you have a beta version (of Firefox) installed, which by definition is buggy - unless you are testing or are a developer you should really use the latest stable version (currently 3.6.13, http://www.mozilla.org/).

Of course I agree that such a "bug" is not acceptable. Whereas it is difficult to help here, it is impossible that Firefox users would accept buggy software either (i. e. they won't have this behaviour).

13 REPLIES
New User

Re: Why links in Microsoft Outlook emails do not open Firefox?

Are you sure Firefox is default? That's weird that you can't paste! Are you pasteing on the address bar? OK, so highlight the URL, click copy, paste it on Firefox (any where on the white, blank tab.)

New User

Re: Why links in Microsoft Outlook emails do not open Firefox?

Are you sure Firefox is default? That's weird that you can't paste! Are you pasteing on the address bar? OK, so highlight the URL, click copy, paste it on Firefox (any where on the white, blank tab.)

New User

Re: Why links in Microsoft Outlook emails do not open Firefox?

Of course Firefox is my default browser. And of course I've tried what you've said, to no avail. Moreover, when I highlight and copy any text from a webpage in FF, it is impossible to paste it on any other application, whether it be Word, Outlook, MS Money...

I fear that my "experimentation" with FF is going to end soon. Lots of fancy add-ons, but pretty catastrophic operativity in terms of the elementals. MS Internet Explorer may be more archaic, but it sure is less buggy.

Regular User

Re: Why links in Microsoft Outlook emails do not open Firefox?

Although this behaviour is very strange, I notice that you have a beta version (of Firefox) installed, which by definition is buggy - unless you are testing or are a developer you should really use the latest stable version (currently 3.6.13, http://www.mozilla.org/).

Of course I agree that such a "bug" is not acceptable. Whereas it is difficult to help here, it is impossible that Firefox users would accept buggy software either (i. e. they won't have this behaviour).

New User

Re: Why links in Microsoft Outlook emails do not open Firefox?

Thank you for the insight. In order to install version 3.6.13 of FF, should I uninstall 4.0b8 first, or will 3.6.13 simply install right over it?

Regular User

Re: Why links in Microsoft Outlook emails do not open Firefox?

Sorry for the delay, have been quite busy recently.

Yes, I would first uninstall your 4.x version. Although not explicitly required, shut down the Computer OS after each uninstall and (re)install process, expecially with Win XP (just a personal experience to "solve" some issues every now and then).

New User

Re: Why links in Microsoft Outlook emails do not open Firefox?

Thank you for the suggestion. I "downgraded" to the non-Beta FF 3.6.13, and things are working a lot more sensibly now.

Re: Why links in Microsoft Outlook emails do not open Firefox?

i have this issue also.. not just copy-pasting from FF to other app (notepad, MS word, etc) but also vice versa...

here's another thread about pasting into FF 4 beta.. http://support.mozilla.com/en-US/questions/774327

(i wrote the link letter by letter because copy-pasting from the address bar to this text box doesn't work Smiley Tongue )

New User

Re: Why links in Microsoft Outlook emails do not open Firefox?

I installed FF4 on 2 boxes, one with outlook 2010 and the other with outlook express. On both boxes I cannot open a link in an email and I didn't have this problem with FF3.x.x. I am running version 4.0 of FF not a beta. I should have followed the general rule of never installing anything with a version ending with a "0" grrrr