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When will Digital Persona extension be available for Firefox 4

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New User

When will Digital Persona extension be available for Firefox 4

Firefox 4.0 says this extension is not compatable. Does anyone know when it will be available

12 REPLIES
Support Forum Moderator

Re: When will Digital Persona extension be available for Firefox 4

Check with Digital Persona about an update for Firefox 4.0.
http://www.digitalpersona.com/support/overview/

New User

Re: When will Digital Persona extension be available for Firefox 4

I just sent a mail to the support. They told me the following:

Thank you for contacting DigitalPersona. There will be no update for Firefox 4. We apologize for this inconvenience.

Sincerely,

Tech Team

Regular User

Re: When will Digital Persona extension be available for Firefox 4

@Omar_Hawk That really stinks...

New User

Re: When will Digital Persona extension be available for Firefox 4

Me Also sent an Email to digitalpersona and their answer Was:

Thank you for contacting DigitalPersona. There will be no update releases for DigitalPersona Personal in the future. There will be no updates for Firefox 4 nor Internet Explorer 9. IF they work they work, if they do not work with DPPersonal, then you will have to decide to either keep DPPersonal and forgo Firefox 4 or IE 9, or vice versa. DigitalPersona is leaving the consumer market and is focusing on business applications. In fact, DigitalPersona Personal will not longer be supported after Mid-April of this year. We apologize for any inconvenience this might cause. Sincerely, Tech Team

New User

Re: When will Digital Persona extension be available for Firefox 4

Sorry, but i'm italian and i write in italian language. I have solve.

Esite un add-on che si chiama "Fingerfox (SE)", l'ultima versione e' la 2.20.2. Questo Add-on assieme a "DigitalPersona personal" risolve il problema. In firefox bisogna disattivare "DigitalPersona Extension" (io avevo la versione 5.0.0.3790 che funzionava con Firefox 3.6 ma non con la 4). Installate "Fingerfox (SE)". Quando andate su un sito dove e' presente un login cliccate sull'icona in basso a destra e si aprira' il popup di "Fingerfox (SE)". A questo punto NON INSERITE LE CREDENZIALI NEL POPUP, ma strusciate il dito sul vostro fingerprint e si aprira' l'utility di DigitalPersona Personal. Inserite le credenziali in Digitalpersona Personal e sara' questo ad occuparsi di trasferire le credinziali a "Fingerfox (SE)".

Se qualcuno vuole puo' tradurlo in lingua inglese.

New User

Re: When will Digital Persona extension be available for Firefox 4

My Italian is a bit rusty, but this was very helpful so I will have a go.

There is an add-on called Fingerfox SE, latest version is 2.20.2. This add-on, in conjuction with DigitalPersona personal, will resolve the problem. In FireFox disable DigitalPersona extension. When you go to a website with a login screen, once you click the icon on the bottom right you will get the fingerfox popup. DO NOT ENTER YOUR CREDENTIALS IN THIS POPUP, instead swipe your finger on the figerprint reader which will activate the Digital Persona utility. Enter your credentials in Digital Persona personal and they will be transferred to FingerFox.

New User

Re: When will Digital Persona extension be available for Firefox 4

you should install "Add-on compatibility reporter" addon. then you can install all the addons.

New User

Re: When will Digital Persona extension be available for Firefox 4

I sent them this:

"Hello. This is not a help message. It's just to express my sadness of trusting in you and getting this kind of behavior.

By not supporting Firefox 4, you're messing with an entire nation of computer users that one day will need to buy a security product and they'll have to think in another trademark that not DigitalPersona.

Please, rethink your ideals, and especially in your consumers. Thanks."

New User

Re: When will Digital Persona extension be available for Firefox 4

Did you ever think this is a Mozilla firefox issue rather then digital persona? What security measure was enhanced that firefox 3.6 would work okay but firefox 4.0 won't?

Well?