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I keep getting sync errors constantly. Why? Is it trying to sync every 15 minutes?

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I keep getting sync errors constantly. Why? Is it trying to sync every 15 minutes?

"Sync encountered an error whyle syncing: Unknown error. Sync will automatically retry this action." Then there is a button for server status. What does this mean and what do I need to do? Firefox 7 Thank you.

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Expert Contributor

Re: I keep getting sync errors constantly. Why? Is it trying to sync every 15 minutes?

Hi Leslie,

There was an small outage last week that caused this malfunction. Sync wasn't syncing properly all the time. This is fixed now.

Thanks for your patience.

1 REPLY
Expert Contributor

Re: I keep getting sync errors constantly. Why? Is it trying to sync every 15 minutes?

Hi Leslie,

There was an small outage last week that caused this malfunction. Sync wasn't syncing properly all the time. This is fixed now.

Thanks for your patience.