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I just setup sync for the first time. Now everytime I load firefox a tab called "Your First Sync" will open, or it will load during an internet session...???

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New User

I just setup sync for the first time. Now everytime I load firefox a tab called "Your First Sync" will open, or it will load during an internet session...???

Just installed firefox sync on firefox 18.0...ran the first sync, and now whenever I load firefox, or in several minutes of continuing using firefox, a tab called "Your First Sync" appears...even after closing firefox or the tab. Wondering if I can get some support on this. Thanks

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Senior User
Senior User

Re: I just setup sync for the first time. Now everytime I load firefox a tab called "Your First Sync" will open, or it will load during an internet session...???

Possible reason for the symptoms you are mentioning is the initial amount of data that need to be transferred from your system to the server. You can check the sizes involved in Options > Sync > Manage account > View Quota.

The following article may be useful too: Firefox Sync troubleshooting and tips

Let us know, if it helped!

New User

Re: I just setup sync for the first time. Now everytime I load firefox a tab called "Your First Sync" will open, or it will load during an internet session...???

Only using 1.7MB for the sync. This is still being displayed today. Setup Complete


       Firefox logo
     
     
       Your data is now being encrypted and uploaded in the background. You can close this tab and continue using Firefox.
Site Moderator

Re: I just setup sync for the first time. Now everytime I load firefox a tab called "Your First Sync" will open, or it will load during an internet session...???

Did you check the startup and home page setting (Options > General)?


See these articles for some suggestions:

If you do not keep changes after a restart then see:

New User

Re: I just setup sync for the first time. Now everytime I load firefox a tab called "Your First Sync" will open, or it will load during an internet session...???

Home page is currently set to my igoogle page, as it has been for the past 6 years so that wouldn't be an issue. It is opening on an additional tab when the page loads. Seems to me that it isn't a setting issue on my end but on the sync server side. Quite unimpressed so far.

Site Moderator

Re: I just setup sync for the first time. Now everytime I load firefox a tab called "Your First Sync" will open, or it will load during an internet session...???

This may be a problem with preference that aren't saved properly.

If you do not keep changes after a restart then see: