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Firefox sync isn't working at all

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New User

Firefox sync isn't working at all

Hello i want to sync mozilla firefox between two computers, I followed the guide on the web but mozilla doesen't do nothing. When I enter the code and click next, mozilla doesen't show me any FINISH button, just the start up wiondow. I try a several ti mes but still nothing. Does anyone have this problem. My mozilla is up to date so I don't know where the problem could be. I hope i get some answers.

With best regards

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2 REPLIES
Expert User

Re: Firefox sync isn't working at all

Hi!

Sorry for the inconvenience.

Are you following the steps described in this article? How do I set up Sync on my computer?

If this steps don't work, please, answer with a screenshot so we can see the specific message that you are receiving.

Thanks, Ibai

Site Moderator

Re: Firefox sync isn't working at all

Try to reset the sync prefs on the about:config page that show bold, user set.

  • use the Search bar at the top of the about:config page to locate preferences more easily
  • preferences that have been modified and do not have the default value show as bold (user set)
  • preferences that are user set (bold) can be reset to the default value via the right-click context menu

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.