Windw 11 Desk Top crash

1. i believe ur updating crashes my window 11 desk top 2. While i'm watching youtube, doing word processing (.txt) or when i set the PC to 'Sleep' mode, my scree… (read more)

1. i believe ur updating crashes my window 11 desk top

 2. While i'm watching youtube, doing word processing (.txt) or when i set the PC to 'Sleep' mode,
     my screen either freezes w the display or turns black.  In both cases, my mouse and keyboard
     won't work.  Thus, i have to re-boot to fix.  Even Control-Alternate-Delete won't work to get out
 3.  Request not to keep on showing your pop-up window at top RH corner saying:
      Update Available
      Download the latest ...
     <Download> <Dismiss>
    Hey, either one of those two buttons won't stop blocking my top RH corner of the screen.  It's rediculous.
    Even after i hit <Download>, the same pop-up shows up again n again.  Same w <Dismiss>.
    Just remind me once per week.  And don't crash my PC!!!

4. There is no 'Community' info on this annoying update pop-up problem. Just stop it!

Pls investiate n reply via my email.

Thx

Asked by sunnysideq9 18 hours ago

Last reply by sunnysideq9 2 hours ago

Printing on white (blank) sheets Печать в белые (пустые)листы

не уверен это произошло с последним обновлением или нет, но thunderbird стал печатать любое вложение из почты pdf в пустой лист, не важно какой это принтер, какая ОС , ка… (read more)

не уверен это произошло с последним обновлением или нет, но thunderbird стал печатать любое вложение из почты pdf в пустой лист, не важно какой это принтер, какая ОС , какие драйвера, даже print to pdf от майкрософт в файл сохраняет пустой файл на превью сохранения и печати отображается все хорошо

Asked by Павел 7 hours ago

Thunderbird freezes/hangs (Mac)

Thunderbird freezes/hangs on restart (mac OS 15.4), including in safe mode. I've updated to 137.0.2 from 129 and the same problem occurs. It only displays "Looking up gma… (read more)

Thunderbird freezes/hangs on restart (mac OS 15.4), including in safe mode. I've updated to 137.0.2 from 129 and the same problem occurs. It only displays "Looking up gmail.com" and I get the spinning disk of doom and have to do a force quit…

Asked by james.d.gifford 1 week ago

Last reply by james.d.gifford 15 hours ago

UPDATES

My computer downloads your updates over and over again, tying up my computer--none of the downloads ever loads This problem is can only be fixed by pull the plug restarts… (read more)

My computer downloads your updates over and over again, tying up my computer--none of the downloads ever loads This problem is can only be fixed by pull the plug restarts as these downloads will not stop until I do this

Asked by JOHN MAZRUM 1 day ago

Ubuntu 24.04 snap Thunderbird 128.9.1esr lost its application icon

Sometime last week, my snap thunderbird package updated to version 128.9.1esr. After that update, clicking on the Thunderbird icon in the dock starts thunderbird under a… (read more)

Sometime last week, my snap thunderbird package updated to version 128.9.1esr. After that update, clicking on the Thunderbird icon in the dock starts thunderbird under a generic icon that appears on the right side of the dock (showing the dot indicator under it), rather than showing the thunderbird icon with the running indicator under it.

I am using X11, fully updated Ubuntu 24.04.2, with Thunderbird installed as a snap. Work correctly until last week. If I start the application manually from the command line, same generic icon appears. (If I start firefox snap from the command line, the firefox icon shows the "running" indicator under it as it is supposed to.

Note: Thunderbird IS running and running fine - I have not found any other issues, just this potential regression.

Anyone have any ideas? I thought I would post here before filing a bugzilla bug report. I was not able to find any mention of this (or a similar) problem in the last year.

Thanks.

Asked by KPG 1 day ago

32 to 64bit ESR Migration

Hello, We are trying to automate updating Firefox ESR from 32bit to 64bit. There seems to be an issue with getting user's profiles to properly migrate for ESR. If we do … (read more)

Hello,

We are trying to automate updating Firefox ESR from 32bit to 64bit. There seems to be an issue with getting user's profiles to properly migrate for ESR. If we do a plain 32bit uninstall and 64bit installation, a new "default-esr-1" profile gets created (which is expected behavior from these Mozilla docs for new installs). But, when we set the MOZ_LEGACY_PROFILES=1 policy, this reverts to using the "default" profile instead of "default-esr" profile that was previously in use.

Are there any known ways around this which does not require user intervention to manually change back to the "default-esr" profile?

Thank you

Asked by Brian 1 day ago

Unable to download or install Thunderbird on my Windows 11 computer

I just tried to download Thunderbird on my computer today but it did not end up listed as an installed app, nor was I taken through any of the installation steps. I have… (read more)

I just tried to download Thunderbird on my computer today but it did not end up listed as an installed app, nor was I taken through any of the installation steps.

I have been using Firefox for a few years, and have received my primary mail account through Firefox. I noted that a Thunderbird app was already installed on my computer, so I tried to find a way to use it for my email. I was not able to do so, and thought that it would be best to delete it and reinstall it. But I can still not find a way to find its icon much less view my email in it. Please help me understand what I have been doing wrong.

Asked by dstrong 2 days ago

I am an exisiting user of Firefox on this PC but cannot install it my Huawei tablet

‘I need Firefox Browser on my Huawei Tablet. Mozilla keeps showing me links to Google playstore that is restricted for Huwawei devices. How can I get Firefox onto my tabl… (read more)

‘I need Firefox Browser on my Huawei Tablet. Mozilla keeps showing me links to Google playstore that is restricted for Huwawei devices. How can I get Firefox onto my tablet?’

I am already a long time user of Firefox on this, my PC

I tried the link to the Firefox in the Huawei App store but it is effectively dead with no options to download the browser

Thank you for any suggestions!

Asked by Chris Crutchley 5 days ago