Thunderbird Community Forum

why is my email being sent to IBM Trusteer Support? I am using Thunderbird V128.8.0esr (32-bit) and Windows 10 Edition Windows 10 Home Version 22H2 Installed on ‎2020-‎06-‎10 OS build 19045.5487 Experience Windows Feature Experience Pack 1000.19061.1000.0 When I return mail to person, it also goes to IBM Trusteer Support <user.support@trusteer.ibm.com>. Can you tell me why?

I posted this before but have had no response whatsoever after several days. Maybe I posted it under the wrong thread, so am redoing it here. Apologies for repetition.

In the past week or so I have noticed that some emails disappear from one inbox on my Windows 10 PC. I have three Thunderbird accounts (call them A, B, and C), and the emails only disappear from box A. It seems completely random, and furthermore they only disappear on my own PC. My husband has an identical set-up on his Windows 10 PC, which also includes the boxes A, B, and C, and the messages do NOT disappear there. I can also see them on my iPhone and two iPads, and they do not disappear from those. I have tried forwarding them to myself from my phone, and while most of them did show up in the A inbox on my PC, I have noticed that some of them have now disappeared again.

This is incredibly frustrating, because I do most of my work at my PC. I thought I needed an update, but TB says I am up to date (128.8.0esr (32-bit)). It can't be anything to do with the server, because it is so specific: one inbox on one PC only. There doesn't seem to be any special pattern--some have attachments, some don't.

Many thanks for any suggestions!

I also posted two updates under the original question (which had a title something like 'Random emails keep disappearing'), and the problem is still ongoing, making my life a bit difficult, as I am at the moment in contact with doctors, lawyers, and insurers, and I keep losing their emails on my main PC, which holds documents that I sometimes need to attach to replies.

I am very surprised no one has replied (apart from my own updates), as usually there is someone out there with good ideas.

I'd really be grateful if someone could suggest something. Many thanks.

I posted this before but have had no response whatsoever after several days. Maybe I posted it under the wrong thread, so am redoing it here. Apologies for repetition.

In the past week or so I have noticed that some emails disappear from one inbox on my Windows 10 PC. I have three Thunderbird accounts (call them A, B, and C), and the emails only disappear from box A. It seems completely random, and furthermore they only disappear on my own PC. My husband has an identical set-up on his Windows 10 PC, which also includes the boxes A, B, and C, and the messages do NOT disappear there. I can also see them on my iPhone and two iPads, and they do not disappear from those. I have tried forwarding them to myself from my phone, and while most of them did show up in the A inbox on my PC, I have noticed that some of them have now disappeared again.

This is incredibly frustrating, because I do most of my work at my PC. I thought I needed an update, but TB says I am up to date (128.8.0esr (32-bit)). It can't be anything to do with the server, because it is so specific: one inbox on one PC only. There doesn't seem to be any special pattern--some have attachments, some don't.

Many thanks for any suggestions!

I also posted two updates under the original question (which had a title something like 'Random emails keep disappearing'), and the problem is still ongoing, making my life a bit difficult, as I am at the moment in contact with doctors, lawyers, and insurers, and I keep losing their emails on my main PC, which holds documents that I sometimes need to attach to replies.

I am very surprised no one has replied (apart from my own updates), as usually there is someone out there with good ideas.

I'd really be grateful if someone could suggest something. Many thanks.

As I have several eddresses I have several acounts in T'bird. However I don't care which acount an email arrives into. So I have a rule that transfers anything comming into all but one of the inboxes into one 'main' inbox. All the sub accounts are kept collapsed so I can see my main acount folders. Well and good. However when I want to trash an email I have to look which acount it came into, expand that acount, drag the email into that trash, and then collapse that acount. Selecting the rclick trash bin icon only works for emails into my main account. Is there any way I can simply trash an email from any acount - preferably into one bin?

Win 11 23H2, 128.8.0esr (64-bit), Imap

Peter

Both our accounts have stopped sending and getting emails. [email1]@roadrunner.com [email2]@roadrunner.com

It's true that we have never donated, but we will start doing that. I swear. Please help.

Email address modified as this is a public forum

I have lots of filters to organize my copious incoming mail. Messages get moved into topical boxes. Recently I've noticed that a mailbox has unread messages in it and when I open it, I see the new messages for an instant and then they disappear. And another mailbox now has unread messages. So it seems that the filters run on the inbox when the mail is received and then they are run again (but a different set are applied) when I open the mailbox they got moved to by the first run. I see no settings in the Filters dialog that has anything to do with this behaviour. Why is this happening and how can I stop it?

BTW, most of my filters have Stop Execution as the last step. (Most only have a single Move to... action followed by Stop. And for performance reasons, all newly created filters should have Stop as an automatic 2nd step since most users wouldn't think to do this. )

Good morning- This is the fourth time in 5 days that my Thunderbird email server has crashed. Manu Andino most recently helped. Can Manu or any support personnel get my email account back online? Thank you- [edited] @mailfence.com

When I login, I receive the message, "the certificate for mail.bdmdata.com is not valid" and I cannot send or receive emails. I am using IMAP. I currently have to use jeffbdmdata@yahoo.com'

Something (actually several things but we'll get to those..) things have changed in the update TB version I'm using (128.8.0esr (64-bit))

I used to be able to select to Forward a message (in text or HTML format) and I got a simple forward of the visible content of the message.

Now - I get a forward that includes all the mail handling fields associated with the message. An example is (and I blocked out my identifiable info..) attached.

Any thoughts on how to eliminate this? If I go to delete this - it deletes the content in the fields, but leaves the structure behind with empty fields. This wasn't a problem in earlier versions of TB...

HELP!

After introduced second laptop, I can't send messages. The first one work now, but not second one. I use IMAP, not POP3, Port 587, STARTTLS for SMTP. Are there any solutions for this issue?

Improvement: Moving folders in the inbox should be more difficult, or there should be a confirmation prompt asking whether the folder should be moved. It often happens that when the mouse button is held down and moved, the folder is unintentionally moved to another folder.

Thx

Thunder quit downloading Yahoo email. I can still see my email online with Firefox. I have had the same Yahoo email connected to Thunderbird for 15+ years. Thanks

Please can anyone tell me how to find my Thunderbird e-mail password? I'm trying to understand how mozilla thunderbird works because my late husband set them up but I've been hours trying to find them and getting nowhere! But I can't get into e-mail to know when someone might answer!

I've been using Thunderbird with no issues on Win 10. Its now installed on my new Win 11 PC but in the email account set up, it continuously says I have the wrong password. The password is correct and it picks the correct servers, so why the error message and is there a fix? Dave