Firefox Community Forum

suddenly have to pass a bot test using drum sounds or weird images before I can get to my email. I've been using Firefox to access email at att.yahoo.com for many months with no problem. Now I cannot get in. My idea of snare drums is obviously not the right answer. the weird images are worse. I've cleared the browsing history and cache per the instructions and it didn't help. ATT said it was because updates were done--or not done--to Firefox that caused the problem. When I pull up settings, it says Firefox is updated automatically and I'm up to date.

 so do I just give up and go back to Edge?

Thank you for any help (I am not Luddite, but not a tech wizard either--so detailed help would be great!)

My desktop Firefox (version 155.0.1) has recently became unable to consistently access the Web site at this Web site this Web site. Chrome successfully accesses the site 100% of the time. Firefox's connection failures are intermittent, unpredictable, and usually go away on their own after varying time intervals (sometimes can't connect for up to 24 hours). I see status messages saying Firefox is trying to connect to the site, but it eventually gives up and times out.

I cleared the Firefox cache, but that had no effect. I don't recall making any significant changes to the Firefox settings lately. Any suggestions on what to look at/try would be greatly appreciated.

(Yes, I know the site doesn't use https: Its protocol is outside my control).

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sending. tried deleteing & re-installing Firefox . please help. Driving me crazy rsvp

bei Ebay werden die angebote falsch angezeigt, zum bespiel kann ich nicht sehen da eis ein Preisvorschlag ist. nach löschen der cookies auf der seite ist die ansicht richtig und wenn ich mich eingeloogt habe ist wieder alles falsch, echt nervig.

When I open my Earthlink email in Firefox there is a box at the top that says "Enhanced by Google" and the screen won't scroll. I talked to Earthlink support and they said it's a Firefox problem

My Earthlink email will not scroll. I have tried talking to Earthlink, but they say it is probably a browser problem. Here is my conversation with them, so that I don't have to re-type everything.

Hello there! Welcome to EarthLink, I'm Ether, your virtual assistant, how can I help you today? Tue 12:23 PM Existing Customer Tue 12:23 PM To help verify your account, I’ll need to send a one-time code to a phone number or email associated with your EarthLink account. Please enter your phone number or email address. Tue 12:23 PM I have gone through this 3 times with support, and every time, when you tell me to logoff and log back on, it also closes the chat, so I keep having to start over. Can I speak to an actual person? Tue 12:26 PM It looks like you didn't provide a phone number or email address. Without those we won't be able to verify your account. If you'd like to try entering a phone or email to search for your account, do so now. Otherwise, you can select skip verification. Tue 12:26 PM Resume Verification Tue 12:26 PM To help verify your account, I’ll need to send a one-time code to a phone number or email associated with your EarthLink account. Please enter your phone number or email address. Tue 12:26 PM [redacted] @mindspring.com Tue 12:26 PM A six digit code has been sent to your email address ****@mindspring.com. Please enter the code once you have received it. Tue 12:27 PM 305394 Tue 12:27 PM Thank you for confirming your EarthLink account! How can we help you today? Tue 12:27 PM I have told you 4 times now. My Earthlink email will not scroll. Every time you tell me to logoff and log back on, it closes the Chat function, and I have to start all over. May I speak to an actual person? Tue 12:29 PM I’m sorry you’ve had to repeat yourself—that’s definitely not ideal. I understand your EarthLink email won’t scroll, and logging off/on keeps ending the chat.

Let’s try to fix this without logging you out:

1) Are you unable to scroll in your inbox list, in an individual email, or both? 2) Does the scroll bar appear at all, or is it there but just not moving?

If you’d rather not troubleshoot further, I can connect you with a live agent. Just let me know if you want to continue here or go straight to an agent. A live agent will be connected shortly. As a reminder, please do not send any confidential information in this chat. Tue 12:29 PM Live agent Tue 12:30 PM Hi! Thanks for contacting EarthLink, you’re chatting with Thola. I see your account was pre-verified and you're contacting us about your email account. if you could kindly confirm mobile number to further assist you. Tue 12:32 PM My Earthlink email will not scroll. Every time I am told to logoff and log back in, it also closes the Chat function. My email is [redacted] @mindspring.com. Not sending a phone number. Tue 12:34 PM I do apologize for this. Please stay connected while I connect you with our email support team. Tue 12:34 PM Would you please read what I have already said to CHAT before you ask me to do anything? Is anybody there? Tue 12:46 PM I do apologize for this. Please stay connected while I connect you with our email support team.

I tried working with Earthlink support, but cannot get my mouse to work correctly in their webmail. This problem just started a couple weeks ago, and today it will not scroll at all. I opened the webmail in Edge and got it to work. There is a glitch somewhere.

Monday 8/31/2026 I could scroll in earthlink webmail. Today 9/1/2026 I cannot scroll. I did browser update and no change. https://webmail1.earthlink.net

Also, I get stuck on some sites or error yet I worked day before or earlier in day and then again worked later by even 1-5 minutes.

What can Firefox change so I can log into aarp.org or when I read an email open the article up from the AARP page. I continue to get error 15

When I go to my churches web site, the name line, password line and the sign in button don't show up. All I see is the picture of Jesus that I see on the top of the page when I use google.

My google maps session is on the Boutique Art retreat in Upper Hutt hills. but when i try to collapse the side panel to make more room for the map, it doesn't work.

From Firefox, I have launched Earthlink Web Mail. When reading an email, scrolling doesn't work. It worked yesterday from firefox. It works today on Edge. It works today on my Android phone.

Issue persists on Incognito Mode and it goes away if I use different browser.

Since 2 days issue like this happened and it is retroactive meaning all previous conversations are also blank, all replies of chatgpt are blank except replies with image generation, those are fine.

Before you recommend me to do something please keep in mind that Incognito itself does not help.

I am able to share that chat, paste it in my firefox and page is blank. https://chatgpt.com/s/t_69f4b354cc188191a7959c2d443fed9d

I can use this adress on different browser and it works fine

The Earthlink webmail site does not allow me to scroll on my messages. It just freezes. I have refreshed , logged out and in several times, still doesn't work. The site works fine on Chrome but I prefer Firefox. How do I fix? All other sites on Firefox have no problems. Windows 11

I can open all the earthlink emails, but, the sidebar (and all other methods) do not move the email down to see the email. Earthlink Email works fine in Chrome, not in Firefox. I can see the email if I go to "view in browser" or in "print" mode. So the email is there, but Firefox is not responding. I have messed with lots of settings; done a refresh of Firefox (and I am still re-creating my personalizations). Did some update in Firefox disconnect from earthlink email? Although I have turned off some extensions, none of those seem to have had any effect.

Windows 11 on a desktop

I'm on 156.0b1 (64-bit). Since the last update the data that should appear on https://www2.commsec.com.au/portfolio/ no longer appears. The page works fine on Edge, Safari.

The rest of this site all works perfectly - it is only the data missing which is specific to my Commsec account holdings..

I can't say for certain that it was absolutely the update that's the cause - beyond my skill level - but the problem commenced from that time

Any ideas please?

Thanks

How do I resolve scrolling issues (unable to scroll) on many websites. AI recommendations of clearing browsing history and cache have not been effective. Scrolling is possible using Google Chrome.