Firefox Community Forum

Suddenly I can no longer connect to gmail or googlemail on mozilla. It works fine everywhere else. At present I'm having to use Microsoft Edge for emails. Everything else on Mozilla seems to work fine. I don't get any messages to say why. The input just sits there with the fullstop going left and right. Any ideas ?

My Bookmarks are missing. I see backups under the profile/bookmarkbackups folder but when I manage bookmarks, they are not in the restore dropdown. I have followed the steps to delete the places.sqlite but when I reopen firefox, I do not see the bookmarks have been restored. I thought it might have been related to Norton Utilities so I renewed a subscription but no luck. I also have a json file with my bookmarks but I cannot choose it from Manage Bookmarks, either

Turns out you cant use your own stuff until it is approved, Sorry for this question I am absolutely new to firefox workshop. Case closed (Please delete it because I couldn't find how to do that)

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills but I can't find anyway to correct it. I've worked through Settings/Privacy & Security with no luck. Can someone help please? (Windows 10 Firefox 145.02)

Since update to version 145.0 I cannot send messages, when sending I get this message "Sending of the message failed. An error occurred while sending mail. The mail server responded: <*******@shaw.ca> sender rejected AUP#POL. Please verify that your email address is correct in your account settings and try again". Nothing has changed with account settings. Same problem on another machine that updated to 145.0. Any ideas what is broken?

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

When i try to insert a screenshot through the clipboard on google or yandex image search, the original image is corrupted. Even i try to upload an image via classic upload-button the same problem reproduise. On other sites there is no similar problem, as well as trying to insert the same image but inside the application windows.

In attachement: yandex/google and default image i was trying to upload.

Choices? I need to understand the App before committing my internet presence. Options to revert to Firefox/Windows, disable features I choose. Otherwise it just GQQle. Sync is already intruding on my preferences.

Firefox is preventing me from going to certain websites because it is telling me I am using adblocker but I have none installed.. I am trying to play around with the settings but I still can't do it. Is there an inbuilt adblocker? I need help please...

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites you suggest are sites I have never seen before, let alone logged into with a password.

I use a Password Organizer Book, with all of my logins and passwords for each site I use. I do not use a password app, and have NEVER used a password app. Each time I go to the website you suggest, It's always a site I have never seen before so it would be impossible to login and change the password. I always check my Password Organizer Book to make sure.

I don't know what you want me to do since I cannot login to the website you are suggesting. Is there action I should be taking? I don't know what it would be, but if you know please let me know.