Showing questions tagged:

Facebook suddenly would not display reels

Suddenly—with no changes made in Firefox, no power failures, no anomalous occurrences, and with the latest version of Facebook—Facebook would not display reels when click… (read more)

Suddenly—with no changes made in Firefox, no power failures, no anomalous occurrences, and with the latest version of Facebook—Facebook would not display reels when clicked on.

What came up was at first a briefly (maybe a second) displayed image, but rather than remaining, the image disappeared, leaving an all-black screen except for the usual icons normally there: in the upper left, the "X" for closing the window and the Facebook logo; in the upper right, the Facebook menu, messenger, notifications, and account icons; at the middle right, the up and down circled arrows (which function but which lead to more displays of only black as well); and lower-right center, with the vertical display of the thumbs-up emoji, comment, share, the three-dots more options icons.

Firefox 149.0.2 is installed on a Windows 11 computer less than a year old (which has displayed no anomalous or unusual behavior at all).

Clearing the Firefox cache and restarting Firefox have done no good. What is wrong here?

Thank you.

Open 42

Can't login to my costco account

This is the message I get when trying to login to my Costco account: Application error: a client-side exception has occurred (see the browser console for more information… (read more)

This is the message I get when trying to login to my Costco account: Application error: a client-side exception has occurred (see the browser console for more information).

Open 35

Firefox stopped displaying check box results & entries on some websites on my Macbook

Running on a Macbook with Tahoe OS. Certain websites will not display my responses to a checkmark box. Certain websites will not permit changing a checkbox default settin… (read more)

Running on a Macbook with Tahoe OS. Certain websites will not display my responses to a checkmark box. Certain websites will not permit changing a checkbox default setting. Specific example: https://cards.barclaycardus.com/ has a checkbox with remember user name defaulted to a check. Attempts to click to remove the check do not work. Also, on certain websites when entering login information that is incorrect, the message indicating to correct the item(s) in red or highlighted does not display the incorrect items in a highlighted condition. In fact at the bottom of this page, the response box labeled Email me when someone answers the thread does not display a response when I click on it, even though the "response" is accepted.

Open 28

Lately I am getting emails from some corporations with nothing in the body. If I use a different browser I can read the e-mail. This only started about 2 weeks ago and so far only involves amazon.ca and mec.ca.

Both amazon.ca and mec.ca emails do not show anything in the body of an e-mail. If I use a different browser (duckduckgo) everything is ok and I can read the whole e-m… (read more)

Both amazon.ca and mec.ca emails do not show anything in the body of an e-mail. If I use a different browser (duckduckgo) everything is ok and I can read the whole e-mail. This only started with the Firefox version 149 but is continuing with version 149.0.2. My email is handled by yahoo.ca via rogers.com. So far I am seeing this only with the two companies listed here.

Any assistance is greatly appreciated.

Open 28

YouTube Choppy/Slo-Mo Playback in 4K Since Firefox 149

YouTube is playing 4K videos like they are in slow motion. If I lower the quality they work fine, but switch back to 4K and it's slow motion stutter-fest again. I have se… (read more)

YouTube is playing 4K videos like they are in slow motion. If I lower the quality they work fine, but switch back to 4K and it's slow motion stutter-fest again. I have seen several topics about this but it's still happening to me despite all of the "fixes" I've tried. This is a list of everything that I've seen and tried, and not a single one or any combination of them fixes the problem for me.

In about:config I tried changed the following to False: gfx.webrender.layer-compositor media.av1.enabled media.wmf.dxva.d3d11.enabled

Tried uninstalling all extensions.

Tried a complete uninstall and reinstall of 149.0.2 with a fresh profile instead of updating from 148.0.2.

Tried installing uBlock Origin and used the following rule: ||www.youtube.com/web-reports$xhr

Tried unchecking the uBlock "Quick Fixes" filter.

Tried disabling hardware acceleration.

Tried disabling DNS Over HTTPS.

All that said... what DID fix it was reverting back to Firefox 148.0.2. I tried again to update from that to 149.0.2 using the FF built in updater but the same issue immediately came back. Zero issues at all playing 4K YouTube videos on FF 148.0.2 or the latest versions of Chrome and Edge. Issue is ONLY on FF 149 and 149.0.2.

Open 1 40