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The new Nightly newsletter sign up page "Sign up now" yields ridiculous ERROR!

When trying to sign up and choosing "English", the page responded: "Select a valid choice. en is not one of the available choices." Isn't that ridiculous? Even so, you kn… (read more)

When trying to sign up and choosing "English", the page responded: "Select a valid choice. en is not one of the available choices." Isn't that ridiculous? Even so, you knew it's "en" after getting the choice as "English" and still refuses to let me in? I can't believe Firefox can do this! The attached image says it all!

Open 1 10

I can't get into my gmail!!!!!!!!!!!

My Google gmail icon disappeared a few days ago. I can't get into my email. I have had to go into the firefox icon. I just answered yes to making firefox my browser. … (read more)

My Google gmail icon disappeared a few days ago. I can't get into my email. I have had to go into the firefox icon. I just answered yes to making firefox my browser. Now what???????? I still need to get into my gmail.

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Refund Request

Dear Customer Service Team, I am writing to request a refund for my monthly subscription fee for the product Mozilla VPN, in accordance with your 30-day money-back guaran… (read more)

Dear Customer Service Team, I am writing to request a refund for my monthly subscription fee for the product Mozilla VPN, in accordance with your 30-day money-back guarantee. Unfortunately, the subscription (from 18th July 2026) did not meet my expectations, and I would therefore like to make use of this guarantee and cancel my membership. Could you please confirm the cancellation and process the refund to my original payment method at your earliest convenience? Thank you for your understanding and assistance.

Best regards, Lorenz Claus

Open 1

Small window on startup

When my computer starts up and launches Firefox, the window is small and requires me to click on the full screen button. Before this it was opening at half-screen. Before… (read more)

When my computer starts up and launches Firefox, the window is small and requires me to click on the full screen button. Before this it was opening at half-screen. Before that it was opening at full screen, which is preferred. I cannot get it to open in full screen despite all of the suggestions from this community. It's super-annoying. Why is this happening? What is the fix?

I am a novice and have not modified any code, but have added the extensions Duck Duck Go, Last Pass, Facebook Container, and Clear Cache. I have used these extensions for years and the problem is new. My problem must be a setting because I have not lifted the hood of Firefox or the OS and tinkered with it. Nor do I want to.

Running Firefox 152.0.5 on Mac OS Tahoe 26.5.1,

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Unexpected error constantly

For some reason my Mozilla VPN logged me out today, so when I attempted to log back in it keeps telling me unexpected error. Every single browser on my phone I tried to l… (read more)

For some reason my Mozilla VPN logged me out today, so when I attempted to log back in it keeps telling me unexpected error. Every single browser on my phone I tried to log in on it does not work

Open 1 39

I paid for an annual VPN subscription. But when I cancelled it, I noticed I never got refunded, and the card number is completely different than what I used for the purchase.

Earlier. I purchased the annual subscription for Mozila's VPN. But after finding out it impacted my browser's performance negatively, I tried to cancel it. It got cancell… (read more)

Earlier. I purchased the annual subscription for Mozila's VPN. But after finding out it impacted my browser's performance negatively, I tried to cancel it. It got cancelled. But I haven't been refunded yet, and noticed that the card number on the receipt is completely different than the one I used, in fact. None of my cards have the number shown.

Open 2 10