Showing questions tagged:

I cannot log in VPN, already i have subscribed

You've made a subscription purchase from Mozilla Corporation on Google Play. Your subscription will automatically renew on 26 Apr 2027 unless cancelled before then. You c… (read more)

You've made a subscription purchase from Mozilla Corporation on Google Play. Your subscription will automatically renew on 26 Apr 2027 unless cancelled before then. You can cancel at any time. Manage your subscriptions

Order number: GPA.3335-7898-1888-79559 Order date: 26 Apr 2026 11:43:52 GMT+3 Your account: [redacted] @gmail.com

Open 1

How do I recover the normal additional toolbar in firefox that shows options for maps, images, videos etc

How do I recover the normal additional toolbar in firefox that shows options for maps, images, videos etc. This toolbar is no longer shown on firefox - perhaps it's becau… (read more)

How do I recover the normal additional toolbar in firefox that shows options for maps, images, videos etc. This toolbar is no longer shown on firefox - perhaps it's because firefox has recently been updated and no longer gives that facility?

Open 10

One site's single webpage not functioning after Firefox Desktop Update, why?

Updated Firefox browser for desktop on Mac to 158.0 on 10/15/26 On 10/14/26 using previous Firefox version 157.0 on Amazon.com Prime Video section, pages would load prope… (read more)

Updated Firefox browser for desktop on Mac to 158.0 on 10/15/26

On 10/14/26 using previous Firefox version 157.0 on Amazon.com Prime Video section, pages would load properly and videos could be played properly.

10/15/26 using updated version on Amazon.com Prime Video section, page would initially load properly only to later freeze. Videos could not be played. And freezing could not be corrected unless closing the tab on the browser.

10/15/26 using Safari browser on Amazon.com Prime video section, pages loaded properly and videos played properly.

Clearing cache and site data on updated version of Firefox did not have any effect. Pages continued to freeze and videos unplayable when starting over and navigating to the relevant pages.


Steps to reproduce:

go to amazon.com login to account go to prime video page

expected results video selection appears and user can select and play videos

actual result video selection appear but freezes after a second or two,. videos cannot be played

Repro rate 5/5

Environment Variables Firefox 158.0 Mac OS GoldenGate 27.0.1

Other information Other amazon pages like whole foods and home page and Subscribe & save not affected Just Prime Video page affected

Open 4

Youtube problem for the last week

Hello, I use Firefox on Windows 11 and it is up to date. I use Youtube and for the last week or so it has been a little weird. You cannot click on links for videos to loa… (read more)

Hello,

I use Firefox on Windows 11 and it is up to date. I use Youtube and for the last week or so it has been a little weird. You cannot click on links for videos to load. Youtube will tell me that I am off line even though the PC is connected to the internet.

The comments underneath are not displayed at all. I only see grey bars and the circle for loading.

If you click on the 3 bars on the top left I only get a message about copy rights....

I did delete all the cookies, history, refreshed.

Youtube does display o.k. in edge.

Is this a problem with Firefox or youtube?

Open 1

The bookmarks are not working

Every time I try to access a website using my bookmarks, they don't work, i.e., nothing happens. I have tried numerous bookmarks to be sure that it is not one or two whe… (read more)

Every time I try to access a website using my bookmarks, they don't work, i.e., nothing happens. I have tried numerous bookmarks to be sure that it is not one or two where the web address has changed. I am considering uninstalling and reinstalling Firefox to see if that will over come the issue.

From my point of view Firefox is normally excellent and definitely my browser of choice. So this problem has come as a bit of a surprise.

Open 1

Unable to Pin extension except when adding to firofox

The option to Pin an extension to the toolbar in the browser is no longer available anywhere in firefox. I can unpin them at will. But the only way to pin to the toolbar … (read more)

The option to Pin an extension to the toolbar in the browser is no longer available anywhere in firefox.

I can unpin them at will. But the only way to pin to the toolbar again is to remove the extension and select "pin to toolbar" when it's readded to firefox.. Trouble is that my other computers see I removed it sometimes and remove it there but when they readd the extension to firefox they are not pinned on that computer. and there is no way to get it pinned.

this happens with all extensions and once they are unpinned I'm only able to remove the extension from firefox and readd it to get a stupid option to repin it.

please fix this.

Open 1 1

je n'arrive pas à enrigistre des fichiers sur mon PC

Une fois que j'enregistre mes fichiers avec un nom de fichier, je ne les retrouve pas et, à la place, ce sont des birbes de phrases qui s'affichent et ne correspondent à … (read more)

Une fois que j'enregistre mes fichiers avec un nom de fichier, je ne les retrouve pas et, à la place, ce sont des birbes de phrases qui s'affichent et ne correspondent à rien. De plus, c'est un petit carré jaune qui s'affiche devant le nom du fichier que j'enregistre ! J'ai l'exemple d'u texte que j'ai enregistré à l'instant sur mon PC. Merci de m'aider.

Open 1

Вопрос насчет новых вкладок с панели закладок

Как сделать так чтобы при открытии ссылок с панели закладок они открывались в новой вкладке а не в той которой уже что то открыто,типо если у меня активная вкладка ютуб и… (read more)

Как сделать так чтобы при открытии ссылок с панели закладок они открывались в новой вкладке а не в той которой уже что то открыто,типо если у меня активная вкладка ютуб и я хочу открыть твич то при нажатии на твич закладку он откроет в вкладке ютуба тем самым ютуб пропадет и все пипец.В настройках не нашел чет насчет этого ничего,если это нельзя поменять то я ржу и удаляю этот браузер

Open 2 41

Annotations Positions Change Using Firefox

Hi, I added some annotations to a PDF using Okular on CachyOS. When I open the PDF in Chromium’s built-in PDF viewer, the annotations appear in the correct positions, jus… (read more)

Hi,

I added some annotations to a PDF using Okular on CachyOS. When I open the PDF in Chromium’s built-in PDF viewer, the annotations appear in the correct positions, just as they do in Okular. I also checked using a few online PDF viewers, and the annotations display correctly there too.

However, when I open the PDF in Firefox, all the annotations appear in different positions than they do in Okular.

Open 1

When I restart my computer, and open up Firefox, all my tabs are deleted. Help

I switched to Firefox from Chrome as my computer is too old (OS-High Sierra) and wouldn't support Chrome any more I've had to restart several times and each time I reopen… (read more)

I switched to Firefox from Chrome as my computer is too old (OS-High Sierra) and wouldn't support Chrome any more I've had to restart several times and each time I reopen Firefox, all my tabs are deleted. How can I prevent this and/or restore my tabs?

Open 3