Showing questions tagged: Onyesha maswali yote
  • Locked

make secondary email primary when primary becomes unavailable

What is apparently the official Firefox policy is incredibly dumb: They provide users with that ability to add secondary email addresses, recovery codes, and authentific… (read more)

What is apparently the official Firefox policy is incredibly dumb:

They provide users with that ability to add secondary email addresses, recovery codes, and authentification, BUT they REQUIRE access to the primary email address to make the secondary email address primary.

IF the primary email address is unavailable, the secondary email addresses, recovery codes, and authentification are completely useless for making the secondary email address the primary one.

This supposedly provides "enhanced security".

Pro Tip: If you deny ALL internet access, you will be very secure on the internet.

Not very useful, but..

Genuinely astonished that Firefox Support thinks this is not insane.

Asked by dkmozilla 3 days ago

Last reply by Denys 2 days ago

  • Imetatuliwa

Hotmail - Outlook site page does not load

I can not access my Outlook/Hotmail account in FireFox. I get a plank page. I have never had this problem before. I have no problem loading it in other browsers. Did … (read more)

I can not access my Outlook/Hotmail account in FireFox. I get a plank page. I have never had this problem before. I have no problem loading it in other browsers. Did something change? How do I correct this problem?

Asked by Packtraveler 5 days ago

Answered by jonzn4SUSE 4 days ago

  • Imetatuliwa

Can't purge obsolete bookmarks

I am used to having a Firefox for my personal Mozilla account, bookmarks and sessions, and Firefox Developer Edition to be logged in my work account, where I could use ev… (read more)

I am used to having a Firefox for my personal Mozilla account, bookmarks and sessions, and Firefox Developer Edition to be logged in my work account, where I could use everything I need to work in a separate environment.

Recently I changed a job. Logged out past-job@mail.com from Firefox Developer Edition, logged in with present-job@mail.com and... I still can see old bookmarks.

- I cleared history and new bookmarks: nothing
- went to about:preferences#privacy and clear all the data: bookmarks still there
- tried Help > More troubleshooting information > Refresh Firefox…: all the same
- reinstalled firefox@developer-edition with brew: nah
- eventually, logged out from presetn-job@mail.com in Firefox Developer Edition and personal@mail.com in Firefox; uninstalled both, deleted everything related to "mozilla" and "firefox" was able to find in my system: unsuccessfully

The last thing I didn't try yet is burning my laptop in favor to a new one.

Where are those bookmarks? Why nothing is helping?

Asked by kosachemoto 2 months ago

Answered by kosachemoto 1 week ago

  • Imetatuliwa

Cannot open my cart nor add items to my cart on a particular. Chrome can do it.

Cannot open my cart nor add items to my cart on https://www.guitarcenter.com/Black-Friday-Electric-Guitar-Deals.gc?filters=categories.lvl0:Guitars&icid=LP12589#pagina… (read more)

Cannot open my cart nor add items to my cart on https://www.guitarcenter.com/Black-Friday-Electric-Guitar-Deals.gc?filters=categories.lvl0:Guitars&icid=LP12589#paginationTopAnchor I can take that same URL and immediately open it using Google Chrome.

Asked by Jan Miller 2 weeks ago

Answered by Denys 1 week ago

  • Locked

Nord Pass?

I am using Dashlane for password protection. I have purchased The Nord VPN and now Nord wants to install NordPass seemingly for password protection. I don't want that so … (read more)

I am using Dashlane for password protection. I have purchased The Nord VPN and now Nord wants to install NordPass seemingly for password protection. I don't want that so what do I do now?

Asked by Kevin Flynn 2 weeks ago

Last reply by mattc 1 week ago

  • Imetatuliwa

Cannot access Shopify editor

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, … (read more)

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, the most updated version of Firefox installed etc. Does work in Chrome. Shopify support are not able to isolate the issue. Any ideas what the issue is? And how to fix it?

Asked by thekingis 2 weeks ago

Answered by Denys 2 weeks ago

  • Locked

how to access my firefox account when email is already changed without a secondary email on account?

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old… (read more)

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old email was disabled. When I try to add now Firefox send a code to my old email which I have no access to. The extension of the email has been changed to @gmail.com vs the old email was "@shaw.ca" (company got brought out & not exist anymore). thanks for your help Regards, Melinda

Asked by Melinda Sam 2 weeks ago

Last reply by Denys 2 weeks ago

  • Imetatuliwa

"mobile phone" icon in new window (prompt pop-up "install Firefox with QR-code")

Hi! ...I would like to get rid of that little icon/button (because I already have Fifo on mobile, thanks!) How can I do it? Regards and thank you (see attachment) … (read more)

Hi! ...I would like to get rid of that little icon/button (because I already have Fifo on mobile, thanks!) How can I do it? Regards and thank you

(see attachment)

Asked by self3 2 weeks ago

Answered by TyDraniu 2 weeks ago

  • Imetatuliwa

Is there a way to copy + paste tabs from phones and tablets?

I love Firefox for Mac, but, on iPad and iPhone, it's impossible to use extensions such as Winger to save tabs. Too many times, I've lost 100 to 200 tabs at once, and so … (read more)

I love Firefox for Mac, but, on iPad and iPhone, it's impossible to use extensions such as Winger to save tabs. Too many times, I've lost 100 to 200 tabs at once, and so I switched back on iPad and iPhone to Safari. I never had a problem with Safari's built-in window-tab saver on iPad and iPhone but lost thousands of tabs on Mac, hence my move to Firefox on Mac.

On Firefox on Mac, when I click on Firefox View, I can view tabs from other devices, but there's no way to copy multiple tab links at once (you have to go one by one). If I ever were to shift back to Firefox for iPad and iPhone, does anyone know of a way to easily save 100 to 200 tabs from these devices?

I would rather use Firefox because I can't stand how Safari opens links from outside Safari, forcing the use of some new default window over the named window I already have open. It's so much work to micro-manage this browser.

Thank you kindly and enjoy a super day!

Asked by Watermelon 4 weeks ago

Answered by jonzn4SUSE 3 weeks ago

  • Imetatuliwa

Reader view not working on Lifehacker

Reader view doesn't work on many Lifehacker pages/articles. Can something be done to make it work on those pages? Here's an example: https://lifehacker.com/tech/the-fbi-… (read more)

Reader view doesn't work on many Lifehacker pages/articles. Can something be done to make it work on those pages? Here's an example:

https://lifehacker.com/tech/the-fbi-is-targeting-popular-anti-paywall-site-archiveis?test_uuid=02DN02BmbRCcASIX6xMQtY9&test_variant=B

Asked by rwalker206 1 month ago

Answered by Denys 2 weeks ago

  • Imetatuliwa

History is suddenly double spaced in FF 145.0.1 on Mac OS 5.6.1

Really odd. I tried restarting and it didn't help. All of a sudden it was double spaced and the icons look different, too. I checked and my font selection is the same: H… (read more)

Really odd. I tried restarting and it didn't help.

All of a sudden it was double spaced and the icons look different, too. I checked and my font selection is the same: Helvetica.

I'm attaching a screen shot.

Suggestions?

E.

Asked by eperless 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

  • Locked

you sent me code [edited] to create a new password to sign in on the new browser desigh It wont take it . My name is Darek shapiro.

Mozilla sent me passcode # [edited] to create a new password to sign in with on the new browser that I was faced with today wont take it the cose . My name is Darek S… (read more)

Mozilla sent me passcode # [edited] to create a new password to sign in with on the new browser that I was faced with today wont take it the cose . My name is Darek Shapiro. I need to work today. Want my old browser back

If I cant fix this  My phone # is [edited phone# from public community support forum]

Asked by Darek16 3 weeks ago

Last reply by Denys 3 weeks ago

  • Imetatuliwa

FIREFOX BROWSER FREEZES

I use a Mac running macOS Sequoia 15.7.2. Each time I attempt to login to https://music.amazon.com, Firefox freezes which then requires me to quit Firefox and restart. … (read more)

I use a Mac running macOS Sequoia 15.7.2. Each time I attempt to login to https://music.amazon.com, Firefox freezes which then requires me to quit Firefox and restart. Therefore, I need to use another browser to access the site. What is the solution to this issue?

Asked by ferguson2 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago

  • Imetatuliwa

Firefox on Mac will not allow user to complete X's new passcode requirement

I've been using Firefox on Mac and PC for many years, and been on Twitter/X for 12 years. Never had a problem before this. X is now requiring users to enter and verify a… (read more)

I've been using Firefox on Mac and PC for many years, and been on Twitter/X for 12 years. Never had a problem before this.

X is now requiring users to enter and verify a 4-digit passcode to be able to use the DM feature. Firefox on Mac won't let me do this. Every time it produces an error message:

"Unable to load encryption module. Please refresh the page and try again."

But when I do it in Safari, or Explorer, or Chrome, it lets me do so.

The problem is, most of my data and resources are on my Macbook, and I have not been able to find a workaround. I've cleared my cache, made sure I'm on the latest version of Firefox, restarted it several times - same thing.

I need to get this fixed. Please help.

Asked by JonS 3 weeks ago

Answered by Denys 3 weeks ago

  • Imetatuliwa

on page message

I am getting the following message on a couple of different website pages today. "Please unblock challenges.cloudflare.com to proceed." I don't know what this means! Wha… (read more)

I am getting the following message on a couple of different website pages today. "Please unblock challenges.cloudflare.com to proceed." I don't know what this means! What do I do to unblock/fix this, please?

Thanks, Paul

Asked by paulque 3 weeks ago

Answered by James 3 weeks ago