Firefox Community Forum

After many years of using Firefox and then trying other browsers I decided to stick with Firefox now, and immediately I encounter a persistent flaw.

Mainly I browse on chess.com, I mention this because there the thing occurs and I can imagine it is quite a 'complicated' website. Stick with me. I administrate clubs and play chess there so open pages regularly, in new tabs, still generally only three simultaneously.

Every 1 in 5 times the page just gets stuck loading. Only parts appear and the little refresh icon up there doesn't show because the X stays (the one to stop loading the page). This is quite annoying. Simply by refreshing it immediately loads properly. But it is ridiculous to keep having to press F5 every couple of minutes before one can get on. As I also used Beta channel on my win11 machine I figured maybe it's that but after several updates it persisted. Now I am using the Normal channel and a Linux Mint OS and exactly the same keeps happening. I have tried a dozen remedies. Like adding an exception to the enhanced tracking in Firefox and several others and nothing fixed this. Does anyone knows how this happens?

And will Mozilla fix this? Or is it completely at the bottom of priorities because it is site specific?

Thanks for any replies (OS most recent Linux Mint Cinnamon. browser version mint-001 1.0 firefox 147.2) (Happened on Windows 11, Firefox Beta as well)

When a video is popped out, in PiP mode, and the "owning" page is scrolled such that the video "origin" scrolls off the viewport, the PiP video pauses. If the video is started again, and the page is scrolled more, it will re-pause.

This seems to be a Firefox behaviour and not a site-specific one.

Is there a setting to keep the video to continue playing?

This would be helpful on Twitter/X, for example, when scrolling the timeline with a PiP playing from a tweet.

Currently having an issue in the browser where the right-click menu that usually has copy/paste/open in new tab options is now blank, aside from the "search google for..." "translate section to english", "search with google lens" and my Adblock Ultimate add-on options depending on which things I have selected. Everything else is blank, although the space for them is there and they have the slight color change reaction on hover, so it is not static. This only began this morning after I reloaded the browser. Anyone else having this issue?

Hello Mozilla support team,I am facing some issues. I saved about 15-20 URL and pined them on my home page but from 2 days before i couldn't see anything on my home page. please ,help me to solve this problem,,,,i have some important URL's there.I also add a screenshot of my home page . So, kindly help me on this occasion.

Bought a new laptop and I had my old Dell laptop transfer all my data to my new HP. My email account went thru fine. But for some unknown reason, I couldn't get my Firefox browser transferred, and I NEED to get my saved passwords from the Firefox Master Password manager.

I think I made a big mistake after data was transferred and I started setting up the HP -- (feel like I got 'tricked' into using Microsoft Edge browser) and didn't know how to get Firefox browser so could get my passwords. So unfortunately, I ended up clicking Download Firefox browser and it was a brand new browser like I was a new first-time user as it was 'blank'....like I would have to start completely over. I have been a long-time Mozilla Firefox browser user. I have been desperately and frustratingly trying to retrieve my Original Firefox Browser that has ALL my info that was so handy and easy to use.

PLEASE EMAIL ME AT:: [edited email from community support forum] I do Not have a mobile phone Thanks for helping me retrieve my Mozilla Firefox Browser

I have updated today 2-7-2026 Read Aloud on Windows 11. It said I needed to allow permissions on 3 things. 2 of those things on the same page had slider controls for permission which I turned on. The 3rd thing is not present. It is supertonic.ttstool.com

I want to make sure my new update to Read Aloud will continue to work well. I have low vision and use this add-on a lot.

I'd like to know how to check that Read Aloud has the permission it needs for supertonic.ttstool.com

I can't pull up the original screen or I'd tell you what the other two were. One I think had to do with permission while navigating.

Thanks.

bold textI do not remember ever having a Mozilla master password. Because I do not remember having a master password I do not have a recovery key. How can I find these if they do in fact exist/

I have Norton 360. I just reinstalled a brother printer and now I get the "Your browser is being managed by your organization". While I sync with my laptop, as others have said, I'm not an organization. There is an Enterprise policy .

Active Policy Name Policy Value ExtensionSettings {"firefoxhpsureclicksecurebrowsing@bromium.com":{"installation_mode":"blocked"},"firefoxhpwolfsecurityextension@bromium.com":{"install_url":"https://addons.bromium-online.com/wsx.xpi","installation_mode":"normal_installed"}}

I can't store or edit any bookmarks. How do I correct this? I need answers in very simple terms as I am very much a layman with computers. Thank You!