Showing questions tagged:

Pop up ads

I keep receiving a popup seeming to be from McAfee security regarding a virus on my computer. It isn't from that security firm. The ad locks my system till I shut off and… (read more)

I keep receiving a popup seeming to be from McAfee security regarding a virus on my computer. It isn't from that security firm. The ad locks my system till I shut off and restart my computer. This is very annoying and occurs on all installed browsers. Is there anything I can do about this annoying thing?

Imetatuliwa 1 505

Requesting guidance on moving from Firefox Beta to the stable Release while preserving all data

Hello, I am currently using Firefox Beta and I would like to switch to the regular Firefox Release without losing any of my data (browsing history, bookmarks, passwords, … (read more)

Hello, I am currently using Firefox Beta and I would like to switch to the regular Firefox Release without losing any of my data (browsing history, bookmarks, passwords, add-ons, and settings). I would appreciate guidance on the safest recommended method. Specifically:

Is it safe to install the Release version over Firefox Beta, or could this cause data loss or profile conflicts?

What is the best way to create a full backup of my Firefox profile beforehand?

Should I expect any issues with add-ons after moving from Beta to Release?

Do you recommend enabling Firefox Sync as an additional safeguard, or is a profile backup enough?

In case something goes wrong, what are the recommended recovery steps?

My setup:

Operating System: [windows 10 ]


Thank you for your assistance.

Open 2 492

https://support.mozilla.org/en-US/questions/new/firefox/form does not operate correctly...

1] Topic list is insufficient; 2] I tried to use the share data option of <;tblshg ; > troubleshooting. It could not automatically collect data, so I returned [bac… (read more)

1] Topic list is insufficient; 2] I tried to use the share data option of <;tblshg ; > troubleshooting. It could not automatically collect data, so I returned [back icon] to the form and found the form blank. The write-up I had spent well over an hour preparing was simply GONE.

No reply needed, buy that needs a fix. how could that ever pass QA.
Open 1 149

I lost all my data because the synchronization failed

I uninstalled Firefox on my computer and reinstalled it, but when I logged in, the account couldn’t sync, it was as if the sync couldn’t retrieve any data from the server… (read more)

I uninstalled Firefox on my computer and reinstalled it, but when I logged in, the account couldn’t sync, it was as if the sync couldn’t retrieve any data from the server. Nothing happened at all.

On my Android phone, the data is still there, but when I tap “Synchronize now,” nothing happens either. I’ve tried signing out and signing back in multiple times, but still nothing works.

I also tried switching to a different computer and a different internet connection, but it still didn’t work.

What should I do now?

Imetatuliwa 1 187

Don't want searches to use ai

I want to avoid any 'ai assist' searches because I do not find their summaries accurate or valuable enough to be worth the environmental impact they consume. I know my w… (read more)

I want to avoid any 'ai assist' searches because I do not find their summaries accurate or valuable enough to be worth the environmental impact they consume. I know my web browser searches are not under the control of firefox, but for privacy and security I kill cookies when I end browsing sessions. So I am not staying logged in to search engines when I finish my sessions, and setting my preferences to 'no ai assist' on DDG doesn't last session to session because the search engine defaults to 'ai assist' searches now, as does google.

Are there any search engines that do not use ai?

Has anyone written an extension/add-on to FF that would add 'minus ai' to all my searches no matter what browser I use? Or otherwise indicate to search engines that I do not want ai-assisted summaries period?

We've got various privacy options built into FF--this is why it is my preference always--and it would be LOVELY to have a 'no ai' option too.

Imetatuliwa 4 221

The settings gear for the sidebar is situated near the top instead of the bottom

I really enjoy the new sidebar revamp, but I've had an issue with it recently that I haven't been able to find a solution for. Typically, the settings gear is supposed to… (read more)

I really enjoy the new sidebar revamp, but I've had an issue with it recently that I haven't been able to find a solution for. Typically, the settings gear is supposed to be situated near the bottom of bar. However, as demonstrated in the attached image, it is at the top near the bookmarks and history buttons. I have tried reinstalling the browser from scratch, turning the sidebar on and off, turning vertical tabs on and off, and even getting rid of my custom CSS theme for a time. None of these have worked. If anyone knows what the root of this issue is, I'd really appreciate the help.

Open 2 216

Will Firefox be fixed (soon?) so Gmail works correctly?

It's apparently well known that Firefox and Gmail don't play nice together, apparently because of how Gmail uses Java. Is there a plan in the works to fix Firefox so Gmai… (read more)

It's apparently well known that Firefox and Gmail don't play nice together, apparently because of how Gmail uses Java. Is there a plan in the works to fix Firefox so Gmail isn't so absurdly slow? I don't *want* to switch to Chrome, but I don't want to stop using Gmail either.

Open 4 74

Lost old firefox bookmarks

I wanted to open firefox and a new window for new firefox open but did not suggest me to sync my old bookmarks. instead it only asked me if i wanted to sync with chrome b… (read more)

I wanted to open firefox and a new window for new firefox open but did not suggest me to sync my old bookmarks. instead it only asked me if i wanted to sync with chrome browser only. why was i not allowed to save old bookmarks before new firefox updated.

Imetatuliwa 1 151

Email is not a valid email address

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a mes… (read more)

I have a firefox account that I use for work, which was created with my personal email address - "email"@"personalDomain".co.uk. When I try to log in using it I get a message saying that "personalDomain.co.uk" is not a valid email address. How can I log into my account which was created using this email address? The email address is valid and active, and I do have access to it.

Locked 1 270

FIREFOX FREQUENT CRASHES

I GOT TIRED OF FREQUENT FIREFOX CRASHES (C0000005) IN BOTH THE 64-BIT AND 32-BIT DESKTOP VERSIONS. I HAVE BEEN USING THE 64-BIT VERSION IN WINDOWS 11 (I HAVE A HIGH-END S… (read more)

I GOT TIRED OF FREQUENT FIREFOX CRASHES (C0000005) IN BOTH THE 64-BIT AND 32-BIT DESKTOP VERSIONS. I HAVE BEEN USING THE 64-BIT VERSION IN WINDOWS 11 (I HAVE A HIGH-END SAGER LAPTOP WITH 32GB RAM. I INSTALLED THE FREQUENT FIREFOX UPDATES BUT THE PROBLEN PERSISTED EVER SINCE VERSIONS 42X WERE RELEASED. I TRIED THE 32-BIT VERSION BUT THE PROBLEM PERSISTED. FINALLED, I TRIED THE DEVELOPER VERSION: NO MORE CRASHES! I READ THE RESPONSES FROM YOUR CLUELESS STAFF TO OTHER CUSTOMERS WITH THE SAME TROUBLE. THIS IS NOT A WINDOWS ERROR; THIS IS A FIREFOX APPLICATION ERROR. MAYBE SOME OF YOUR FIREFOX DEVELOPER CODERS SHOULD ASSIST THE 32-BIT AND 64-BIT DEVELOPERS. OR, DUMP THE VERSION 4X CODE AND BUILD ON THE MORE STABLE 39X CODE. ALSO, DON'T BLAME WINDOWS FOR FIREFOX APPLICATION ERRORS. AND...NEVER SUGGEST A WINDOWS REINSTALL FOR FIREFOX ERRORS!!!

Archived 6 259

ftp and firefox

I tried to use a ftp link setting firefox as the default ftp app, not realizing firefox no longer supports ftp. I am unable to reset the default app and can't find the se… (read more)

I tried to use a ftp link setting firefox as the default ftp app, not realizing firefox no longer supports ftp. I am unable to reset the default app and can't find the setting to do so. I downloaded filezilla and wish to set it to be the default app for ftp. Can someone help me with this? Before anyone suggests it, resetting firefox to default settings is not an option.

Imetatuliwa Archived 4 329