upgraded to firefox4, but it will not install the upgrade. Have restarted firefox many times.
when I open Firefox and it asks if i want it for my default and i say yes, it tells me I must restart to install previous upgrade. Have done this many times. I have also tried to uninstall Firefox and it won't let me.
All Replies (9)
I am looking for a solution. HELP!!!
You seem to be using the latest Firefox 4.0.1 version
- Mozilla/5.0 (Windows NT 6.0; rv:2.0.1) Gecko/20100101 Firefox/4.0.1
Run the Firefox program once as Administrator (right-click: Run as Administrator).
See also:
- http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder.
You may need to delete active-update.xml and updates.xml as well if present.
Vista:
C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates (%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)
I tried running FF as administrator, did not fix my problem.
Did you look for the updates folder?
Where do I fine the update folder?
See my post above /questions/830458#answer-194252
Latest security update was installed on 5/14/11. Problem not solved.
Modified by liz1943
Did you find the updates folder?
If you did then is there a '0' folder present?
If you get that message then that means that there is a pending update still saved.
Yes I did and there were no outstanding updates. Problem not solved. I have been using Google.
Modified by liz1943