Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Problems enrolling/signing in to pay on line with some utility/bank account sites: AT&T, BOA

  • No replies
  • 1 ana tatizo hili
  • 12 views
jasteffel
jasteffel
more options

It took four hours - working with tech on phone - to get me signed up to pay AT&T bills on line. Didn't take quite that long with BOA - but now I can't sign in on their site. With both, the hang up seems to involve location. With AT&T, I couldn't get past their page asking for my zip code. With BOA, it will not accept any state I offer it as "where account was opened". BOA says it's my firewall but turning it off didn't help. Any clues?

It took four hours - working with tech on phone - to get me signed up to pay AT&T bills on line. Didn't take quite that long with BOA - but now I can't sign in on their site. With both, the hang up seems to involve location. With AT&T, I couldn't get past their page asking for my zip code. With BOA, it will not accept any state I offer it as "where account was opened". BOA says it's my firewall but turning it off didn't help. Any clues?