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I can receive emails but can't send emails on my tommorelli@hotmail.com email address in Thunderbird program on Asus laptop

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To whom it may concern, Not able to send emails using Windows 10 with Windows Defender as my virus and threat protection service. Attached is SMTP Server screenshot. Already tried two other recommended numbers as Port numbers and still was not able to send emails. Thanks in advance for any/all assistance. Tom

To whom it may concern, Not able to send emails using Windows 10 with Windows Defender as my virus and threat protection service. Attached is SMTP Server screenshot. Already tried two other recommended numbers as Port numbers and still was not able to send emails. Thanks in advance for any/all assistance. Tom
Attached screenshots

Chosen solution

sfhowes,

Warm thanks for replying to my reply. I completely understand what you mentioned about completing the account profile in webmail.

I did that several times too.

Since I first posted this question, I have been doing some experimenting with the Thunderbird program: 1) deleting my tommorelli@hotmail.com email account and then re-installing it 3-4 times. 2) waiting for the Thunderbird program to re-install my email account. 3) using the 4 other email address accounts I have installed in my Thunderbird program.

Eventually the issues I had been experiencing resolved themselves. Just needed patience to let all the changes/updates take effect.

Again, thanks for your replies and the useful links.

Appreciate your kind assistance, friend.

Tom

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it may help to post the exact error message you receive.

Helpful?

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Hi David, Attached is a screen grab of the exact error. Thanks for replying, Tom

Helpful?

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In other cases with this error, it seems the users have to complete their account profile in webmail before sending through TB is allowed, e.g. add a recovery account or phone number.

https://support.mozilla.org/en-US/questions/1231162

https://stackoverflow.com/questions/48778663/c-sharp-sending-email-storedrv-submission-exceptionoutboundspamexception

The settings in your first picture are correct.

Helpful?

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Suluhisho teule

sfhowes,

Warm thanks for replying to my reply. I completely understand what you mentioned about completing the account profile in webmail.

I did that several times too.

Since I first posted this question, I have been doing some experimenting with the Thunderbird program: 1) deleting my tommorelli@hotmail.com email account and then re-installing it 3-4 times. 2) waiting for the Thunderbird program to re-install my email account. 3) using the 4 other email address accounts I have installed in my Thunderbird program.

Eventually the issues I had been experiencing resolved themselves. Just needed patience to let all the changes/updates take effect.

Again, thanks for your replies and the useful links.

Appreciate your kind assistance, friend.

Tom

Helpful?

Uliza swali

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