how on EARTH do i get to an actual mozilla/firefox person for support. i need help logging in
i am using a loaner laptop right now while i wait for my main laptop to be returned to me. i need my bookmarks so i downloaded the browser & went to log in. i can't find my password & apparently to reset it i lose all my bookmarks which is the ONE THING i need from firefox right now. i am fully logged into firefox on that other laptop (tho who knows now that i tried logging in on my new device). i can't risk losing all my bookmarks. i need some help here, but i couldn't even get help without creating a NEW firefox account. can someone send me a support email to reach out to?
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On the plus side, your data is protected from people who do not know your Firefox Account login credentials. But on the minus side, you are one of those people.
If your other device is also a Windows computer, there are backup files that Firefox creates approximately daily which you could use to recover your bookmarks if they somehow got erased. Here's the article on that: Restore bookmarks from backup or move them to another computer.
But that doesn't get you your bookmarks right now. Unfortunately, I don't have a solution for you since presumably there's no way to access your laptop over the web. If there is something in particular that you are trying to find, does running a web search help at all?
If you think this might happen again in the future, you could considering making an HTML export of your bookmarks and loading them into your Microsoft OneDrive / Google Drive / Dropbox, etc., or sending it to yourself as an email attachment. While that file is just a moment in time and not up-to-date, it probably would be better than nothing. This article has the steps to create the export: Export Firefox bookmarks to an HTML file to back up or transfer bookmarks.