Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why won't exceptions for deleting cookies and cookie protection software not work every time

  • 2 majibu
  • 0 wana tatizo hili
  • 6 views
  • Last reply by crl4242

crl4242
crl4242
more options

I added a few sites I frequently visit, such as banks, credit card company Google, to the exceptions list in Cookies And Site Data. When my version of Firefox was recently updated to 102.0.1, a few of those sites began asking for additional authentication because they didn't recognize my computer. So I added the recommended add-on, Cookie Quick Manager. and listed those sites as protected. This worked for a few days but Google and my credit card company again don't recognize my computer. I am not using a VPN.

Thank you.

I added a few sites I frequently visit, such as banks, credit card company Google, to the exceptions list in Cookies And Site Data. When my version of Firefox was recently updated to 102.0.1, a few of those sites began asking for additional authentication because they didn't recognize my computer. So I added the recommended add-on, Cookie Quick Manager. and listed those sites as protected. This worked for a few days but Google and my credit card company again don't recognize my computer. I am not using a VPN. Thank you.

Chosen solution

Thank you for the quick response. I read both articles you sent links for and took steps from each. I clicked on the shield next to the URL. Although that showed under "exceptions" for enhanced tracking protection, that didn't work by itself. I then read the second article and changed the custom cookie setting to cross-site tracking cookies. The combination of settings seems to have worked.

Read this answer in context 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

In some cases this can be caused by Total Cookie Protection being enabled in 102. This isolates (third-party) cookies.

crl4242
crl4242 Mwenye swali
more options

Suluhisho teule

Thank you for the quick response. I read both articles you sent links for and took steps from each. I clicked on the shield next to the URL. Although that showed under "exceptions" for enhanced tracking protection, that didn't work by itself. I then read the second article and changed the custom cookie setting to cross-site tracking cookies. The combination of settings seems to have worked.