Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am receiving an error message when logging to firefox

  • 2 majibu
  • 3 wana tatizo hili
  • 3 views
  • Last reply by cor-el

Teambynes2
Teambynes2
more options

Here I go downloading the apps for both my android phone and my iPad. Cool. So I decided that I need to sync my data from my desktop.

Downloads were successful:)

My nightmare didn't start until I attempted to log in to sync. After several tries and still not being to log in, the error message I'm receiving now is

UNEXPECTED ERROR on all devices

PLEASE ADVISE

Thanks

Here I go downloading the apps for both my android phone and my iPad. Cool. So I decided that I need to sync my data from my desktop. Downloads were successful:) My nightmare didn't start until I attempted to log in to sync. After several tries and still not being to log in, the error message I'm receiving now is UNEXPECTED ERROR on all devices PLEASE ADVISE Thanks

Chosen solution

There are currently problems reported with the Firefox account service used to sign in to Sync.

The Mozilla Engineers are looking into this issue and best is to try again later or one of the next days to see if the service has been restored.

See Mozilla — Cloud Services Status: 

Firefox Accounts:
We are currently experiencing problems with FxA logins.
Engineers are looking into the problem.
Read this answer in context 👍 1

All Replies (2)

philipp
philipp
  • Moderator
more options

hi, there is currently a general ongoing service outage affecting logins with firefox accounts. mozilla engineers are aware of it and working to resolve it. please try it again a little bit later & sorry for the inconvenience!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Suluhisho teule

There are currently problems reported with the Firefox account service used to sign in to Sync.

The Mozilla Engineers are looking into this issue and best is to try again later or one of the next days to see if the service has been restored.

See Mozilla — Cloud Services Status: 

Firefox Accounts:
We are currently experiencing problems with FxA logins.
Engineers are looking into the problem.