Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

CRASHING, SLOWNESS, LOCK-UPS. Enough, already. FIX IT...!!!

  • 2 majibu
  • 2 wana tatizo hili
  • 1 view
  • Last reply by Wayne Mery

more options

CRASHING, SLOWNESS, LOCK-UPS. Enough, already. FIX IT...!!!

CRASHING, SLOWNESS, LOCK-UPS. Enough, already. FIX IT...!!!

CRASHING, SLOWNESS, LOCK-UPS. Enough, already. FIX IT...!!!

CRASHING, SLOWNESS, LOCK-UPS. Enough, already. FIX IT...!!!

CRASHING, SLOWNESS, LOCK-UPS. Enough, already. FIX IT...!!!

CRASHING, SLOWNESS, LOCK-UPS. Enough, already. FIX IT...!!!

CRASHING, SLOWNESS, LOCK-UPS. Enough, already. FIX IT...!!! CRASHING, SLOWNESS, LOCK-UPS. Enough, already. FIX IT...!!! CRASHING, SLOWNESS, LOCK-UPS. Enough, already. FIX IT...!!! CRASHING, SLOWNESS, LOCK-UPS. Enough, already. FIX IT...!!! CRASHING, SLOWNESS, LOCK-UPS. Enough, already. FIX IT...!!! CRASHING, SLOWNESS, LOCK-UPS. Enough, already. FIX IT...!!!

All Replies (2)

more options

You need to offer information and explain specific issues. It is not necessary to be repetitive, but offering no information is totally useless. Do not use capital letters as this is considered shouting in forum netiquette.

Please tell the forum: what OS you use? What version of thunderbird? Are you talking about one mail account or more? What type of mail accounts do you use?

Please provide the following: Help > Troubleshooting Information click on 'copy text to clipboard' paste info into this forum edit / remove all info on fonts and printers, but nothing else.

Can you say when this occurs, such as on startup or when sending emails ? How many emails are in the Inbox? Do you Archive mail ?

more options

lock-up seems to be gone, so I 'm closing this topic.

But if you're still around, ...start *Windows'* safe mode with networking enabled - win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode - win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode - XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?

If it does not, and you really are crashing, then please create a new support topic and post your crash IDs per https://support.mozillamessaging.com/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports