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Can't Get Xfinity Billing Page To Load

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The sec… (läs mer)

I can login into Xfinity email, but not into the billing section. I've attached three printscreen errors. The 1st is a handshake error as seen in top address bar. The second is a Access Denied error and the third is a "waiting for bat.bing.com"(a tracking cookie)error that can be seen in bottom, left hand corner.

I reached out to Xfinity tech support and was told to try a different browser. I tried DuckDuckGo and that did work and let me login and pay my bill. I told the tech that I would still rather keep on using Firefox. He said "that's something that you would need to take up with Firefox since we now know the issue is with their browser"

How do I get this issue resolved so that I can keep using Firefox as I have for many years now?

Note: Already tried clearing cookies and browsing history with no difference.

Frågat av simpleman2 2 dagar sedan

Senaste svar av simpleman2 26 minuter sedan

SITE SECURITY MISNOMER

Suddenly, my "Web Mail" which I use constantly, now reports that it is NOT secure, and won't load. Accessing this site with the Microsoft Edge Browser, IT says that the … (läs mer)

Suddenly, my "Web Mail" which I use constantly, now reports that it is NOT secure, and won't load. Accessing this site with the Microsoft Edge Browser, IT says that the site is secure and loads fine. How do I fix this Problem? Seems like a Firefox problem.

Frågat av HAM 3 dagar sedan

Senaste svar av HAM 19 timmar sedan

Issues with Google Sheets in Firefox

For quite some time, certain pop ups will not appear when trying to work in Google Sheets through the Firefox desktop browser. I have gone into the browser's settings and… (läs mer)

For quite some time, certain pop ups will not appear when trying to work in Google Sheets through the Firefox desktop browser. I have gone into the browser's settings and allowed pop ups for the exact link for Google Sheets, but that has not fixed the issue. The pop ups that won't work are the ones for resizing columns/rows, and the "Save as a PDF" export option. If I open my Google Sheets in Google Chrome, it works just fine, but I switched to Firefox so I could stop using that browser. Any insight on how to fix this is much appreciated.

Frågat av tessarhuber 2 dagar sedan

Senaste svar av NoahSUMO 1 dag sedan

problems syncing outlook one drive on firefox browser

I get an error message when I try to open my files in my outlook one drive account. I've contacted my IT service about it, and they have informed me it's a problem betwee… (läs mer)

I get an error message when I try to open my files in my outlook one drive account. I've contacted my IT service about it, and they have informed me it's a problem between Firefox and Outlook. I've tried on other browsers (such as Chrome) and I don't have this problem. Please could you advise? This is the first time this has happened, and I've been using Outlook and Onedrive on my firefox for 2 years now without problems.

Frågat av @tis 2 dagar sedan

Senaste svar av markwarner22 2 dagar sedan

Error: a network protocol violation that cannot be repaired

Hi everyone. This could be related to the corrupted file I had that was solved here: https://support.mozilla.org/en-US/questions/1492585 I mean something else could hav… (läs mer)

Hi everyone.

This could be related to the corrupted file I had that was solved here: https://support.mozilla.org/en-US/questions/1492585

I mean something else could have been corrupted. I've been getting the following error on a website:

> "The site at [url] has experienced a network protocol violation that cannot be repaired. > > "The page you are trying to view cannot be shown because an error in the data transmission was detected."

I thought it was a website issue. But it worked fine in Edge.

I tried the Ctrl+F5 but nothing changed (also tested the website in private browsing in both FF and Edge; still works fine in Edge).

Thanks!

Edit: I launched the factory settings profile from about:profiles (last used years ago when I moved my main profile from an older PC) as a test and the issue persists.

Frågat av Joey 3 dagar sedan

Senaste svar av jscher2000 - Support Volunteer 2 dagar sedan

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ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox but not using Chrome?

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking "Somethi… (läs mer)

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking

"Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over."

Frågat av STARKNIGHT 2 veckor sedan

Besvarad av STARKNIGHT 2 veckor sedan

Paypal doesn't work on Firefox

I thought I had fixed this problem but now it doesn't work again: When I click to pay with Paypal, it goes to the site, looks like it is logging me in. And then says "… (läs mer)

I thought I had fixed this problem but now it doesn't work again: When I click to pay with Paypal, it goes to the site, looks like it is logging me in. And then says "Something Went Wrong Try Again Return to Merchant." It does not happen on Safari. Can someone walk me through a fix?

Frågat av wwwoolf 3 dagar sedan

Unable to log in to Bandcamp, previously caused by Firefox reCaptcha issues

Hi! This morning I was unable to log in to Bandcamp - same issue that is described here. https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwor… (läs mer)

Hi! This morning I was unable to log in to Bandcamp - same issue that is described here. https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords

"I put in my email and password I click the blue "Log in" button The button greys out into the "Please wait..." button After 10-15 seconds it reverts to the blue "Log in" button without the page refreshing."

I've followed every step on this page: https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords

with no success. Bandcamp says everything looks normal on their end and that it's a browser issue. I'm able to log in fine on other browsers and on my phone. Previously this error is associated with a reCaptcha issue on Firefox, but trying to see if there's another fix besides just waiting.

Frågat av littleghostelli 3 dagar sedan

Senaste svar av littleghostelli 3 dagar sedan

Unable to Send DTMF Tones in Google Voice Calls via Keypad in Firefox

Hello, I am experiencing an issue with Google Voice in Firefox where I am unable to send DTMF tones (touch-tone signals) using the keypad during an active call. This mea… (läs mer)

Hello,

I am experiencing an issue with Google Voice in Firefox where I am unable to send DTMF tones (touch-tone signals) using the keypad during an active call. This means I cannot navigate automated phone menus (IVRs) or input PIN codes when required.

Issue Details:

   When I press the numbers on my keyboard or the on-screen dial pad during a call, no tones are recognized by the receiving system.
   The issue occurs only in Firefox. The same function works fine in other browsers like Chrome.
   I have confirmed that my microphone and audio settings are working properly.
   WebRTC is enabled (media.peerconnection.enabled = true in about:config).
   The issue persists even in a fresh Firefox profile with no extensions enabled.

Frågat av Georgi Jojje Lundman 3 dagar sedan

I'm making a website and JSON.parse breaks it

This is only a problem with Firefox, on Chrome it works perfectly fine. But for some reason, JSON.parse throws the error "Uncaught SyntaxError: JSON.parse: unexpected end… (läs mer)

This is only a problem with Firefox, on Chrome it works perfectly fine. But for some reason, JSON.parse throws the error "Uncaught SyntaxError: JSON.parse: unexpected end of data at line 1 column 1 of the JSON data". Is there any way to fix this or is this just a Firefox problem that I have to deal with?

Frågat av Ethan Scott 3 dagar sedan

Repeatedly Getting an Authentication Error with ChatGPT probably because of most recent Firefox update to 135.0

To Whom It May Concern: I was able to login to ChatGPT before January 30, 2025. I run Firefox on Windows 10. Currently I am using Firefox 135.0 which seems to be cre… (läs mer)

To Whom It May Concern:

I was able to login to ChatGPT before January 30, 2025.

I run Firefox on Windows 10. Currently I am using Firefox 135.0 which seems to be creating problems with Authentication Errors with ChatGPT.

Some extensions I had at the time are:

Firefox Multi-Container Tabs BitDefender Traffic Light AdGuard Terms of Service Didn't Read Print Friendly and MeasureIt.

These are all extensions I actually use.

And prior to January 30, 2025, I did not have a problem.

But ever since then I have not been able to login to ChatGPT due to Authentication Errors. I signed up using my email and password and never use anything else to login.

I am not using a VPN.

I cleared my Cache.

I disabled my Extensions.

I tried to login in a Private Window.

I even refreshed Firefox and it still would not work.


I have contacted ChatGPT's support team and they suggested I try a different browser and Chrome worked.

But I don't want to use Google if I can avoid it.

Please help me with this.

Frågat av essaykay 3 dagar sedan

Can't access Facebook with Firefox

Today when I logged into Facebook I was sent to a Meta Business account. I cannot access Fb from that page. This does not happen when I use Chrome, I go directly to Faceb… (läs mer)

Today when I logged into Facebook I was sent to a Meta Business account. I cannot access Fb from that page. This does not happen when I use Chrome, I go directly to Facebook.

Frågat av jimkleeman46 4 dagar sedan

Senaste svar av cor-el 4 dagar sedan

Bank of America log in problem

Almost every time I try to log into Bank of America with Firefox desktop, the login is unsuccessful, and the blank login page is displayed again. Again I fill out my User… (läs mer)

Almost every time I try to log into Bank of America with Firefox desktop, the login is unsuccessful, and the blank login page is displayed again. Again I fill out my User ID and password and press Log In. Usually the same result: the blank log in page reappears, and I try again. Once in a blue moon, the log in is successful, maybe once in 20 attempts. I am using the latest version of Firefox.

I just tried logging in with MS Edge. I successfully logged in on the first try!

Frågat av sambaker 4 dagar sedan

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Viewing streams on Twitch.tv quickly become corrupted (colorful static)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vom… (läs mer)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vomit"). I suspect that the issue is coming from Firefox, but I can't be certain. I am using a newly-bought laptop and the issue could be caused by a large number of things, theoretically. Here is what I know:

  • When viewing on twitch.tv with quality 360p or higher, the video feed will usually (95%) become colorful static within 1 minute or less. When this happens, the video feed does not ever recover until page is refreshed or quality is changed. (I know a bit about video encoding, so this seems extremely odd to me, if it were due to a networking thing that lost some packets, a full-image frame should come alone sooner or later and fix things, but that never seems to happen)
  • The video feed is far less likely to become corrupted when viewing at 160p, but can still happen.
  • The ads may become corrupted in the same way that the main video feed can.
  • When the feed is corrupted, the rest of the Twitch interface (pause/play, volume, quality select) is extremely laggy.
  • When the feed is corrupted, if I pause the stream, sometimes the paused corrupted image is not completely stationary! There will be flickering in small portions of the image, looking similar to texture fighting in 3d rendering, flickering between two equally-but-differently corrupted versions of the image
  • The issue never appears when using Chrome to watch twitch.tv. This is what makes me think Firefox is the culprit, not Twitch or networking or graphics drivers.
  • Disabling my browser addons does not help.
  • Private browsing window does not help.
  • Clearing my browser cache does not help.
  • I have had the issue happen on Youtube exactly once in 2 weeks, not sure if that's related or not, I think it was a normal "lost some network traffic but fixed itself the next time a full frame was received" thing.
  • Video live streams on Youtube don't get corrupted the way they do on Twitch.

Can someone please give me advice for how to fix this? Has anyone seen anything like this before? Is there a way for me to get deeper under the hood of either Twitch or Firefox and more closely debug the video stream when it fails?

Frågat av brian.henson1 4 veckor sedan

Besvarad av brian.henson1 4 veckor sedan

firefox blocking access to banking account login

For some reason, I can no longer log into my bank account. This has not been an issue in the past. Does Mozilla offer users any phone support that allows me to review c… (läs mer)

For some reason, I can no longer log into my bank account. This has not been an issue in the past. Does Mozilla offer users any phone support that allows me to review current application settings with a technician to help resolve this issue? If I switch to Chrome, I can log into the account. Please advise. Thank you Mike

Frågat av mike 4 dagar sedan

Problem with back button with using Copilot after updating to latest 135.0 version

Part of the problem is the actual web design of the Copilot website itself, and the other part of the problem is the 135.0 version of Firefox. Unfortunately, by default,… (läs mer)

Part of the problem is the actual web design of the Copilot website itself, and the other part of the problem is the 135.0 version of Firefox.

Unfortunately, by default, when you open the Copilot website it does not open the home page, instead it opens as https://copilot.microsoft.com/chats/ *insert random bunch of numbers and letters here*

For example the Copilot website can open as: https://copilot.microsoft.com/chats/AcGUzo3i36EDksXWgi8v7, or https://copilot.microsoft.com/chats/j7dpCJXTMDKZydZnCkAut, or https://copilot.microsoft.com/chats/FARyH9xrbWd1LkkSmXPrC, or https://copilot.microsoft.com/chats/aGX4tbeUwkaZ9RVP1CxBm, etc etc.

So it's the '/chats/*insert random bunch of numbers and letters here*' part of the URL dynamically changes every time you open the Copilot website or if you refresh the Copilot website page.

Using the 134.0.2 version, when I entered the Copilot website via https://copilot.microsoft.com/chats/ *insert random bunch of numbers and letters here* I could click the back button and it would take me back to the home page which is: 'https://copilot.microsoft.com' but with the 135.0 version, due to what I suspect is caused by this feature introduced in the 135.0 version:

Firefox now includes safeguards to prevent sites from abusing the history API by generating excessive history entries, which can make navigating with the back and forward buttons difficult by cluttering the history. This intervention ensures that such entries, unless interacted with by the user, are skipped when using the back and forward buttons.

I can no longer click on the back button to go back to the home page - 'https://copilot.microsoft.com'.

I can still click the Copilot icon 'Go to home' button element which does take me back to the home page 'https://copilot.microsoft.com', but clicking the actual back button to go to: 'https://copilot.microsoft.com' (which was achievable on the 134.0.2 version), was much more convenient.

I can confirm that this is a problem with the 135.0 version of Firefox because not only was this problem not happening with the 134.0.2 version of Firefox, but the problem also does not happen with Brave or Edge either.

Using Brave or Edge I can navigate to https://copilot.microsoft.com/chats/https://copilot.microsoft.com/chats/ *insert random bunch of numbers and letters here* and they enable me to click the back button which proceeds to take me back to the home page which is 'https://copilot.microsoft.com'.

Frågat av TheThingKing 6 dagar sedan