Visar taggade frågor: Visa alla frågor
  • Låst

Codes being emailed to [email 1 removed] not arriving

Hi I have tried multiple times today to change my password to a more secure one. I do not receive the emails with the code to continue - have checked junk, spam etc. I… (läs mer)

Hi

I have tried multiple times today to change my password to a more secure one.

I do not receive the emails with the code to continue - have checked junk, spam etc.

I have another email address you can use: [email 2 removed] or [email 3 removed] Please help

Frågat av clifford8 1 vecka sedan

Senaste svar av Denys 1 vecka sedan

  • Låst

Re: Invalid account recovery key

Dear Mozilla Firefox. I have tried so many times to reset my Mozilla Firefox account password to no avail, using my Account Recovery Key, which I stored in LibreOffice D… (läs mer)

Dear Mozilla Firefox.

I have tried so many times to reset my Mozilla Firefox account password to no avail, using my Account Recovery Key, which I stored in LibreOffice Draw on my computer. The so many times that I tried, the error that comes up is: "Invalid account recovery Key", no matter how many codes are sent for me to rest my password. Please, rectify the problem as to why a correctly stored 32 characters Account Recovery Key is not working for me to reset my password. Regards

  • DR CLEMENT AKATENG MD*

Uploaded images to add are not accepted.

Frågat av DR CLEMENT AKATENG MD 1 vecka sedan

Senaste svar av Denys 1 vecka sedan

  • Låst

Error when using my recovery key now it won't give me the opyion too enter it

I was resetting my password entered my email code recovery key it didn't ask for my authenticator got an error invalid token then after retrying it asked for email and au… (läs mer)

I was resetting my password entered my email code recovery key it didn't ask for my authenticator got an error invalid token then after retrying it asked for email and authenticator but not the recovery key the account now says I have no key

Frågat av Dycantos 3 månader sedan

Senaste svar av Denys 3 månader sedan

  • Löst

recovery key

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in th… (läs mer)

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in the email. How can I get another recovery key? It's a useful tool. Thanks Wayne Nelson

Frågat av waynenelson327 4 månader sedan

Besvarad av Sebastian Becker 4 månader sedan

  • Löst
  • Arkiverad

My Mozilla account was [email address] . Today I noticed, that joanna with j had become ioanna with i

Once the account WAS ioanna with I . We changed it to joanna with J. I cannot access joanna with J and - entering [email address], it appears the recovery account [emai… (läs mer)

Once the account WAS ioanna with I . We changed it to joanna with J. I cannot access joanna with J and - entering [email address], it appears the recovery account [email address] How can I get again access to [email address] ? Thanking you with all my heart Gunter Barczyk ([email address])

Frågat av Joanna.Ikebana 6 månader sedan

Besvarad av Paul 6 månader sedan

  • Löst
  • Arkiverad

Perdida de marcadores

Siguiendo sus instrucciones facilitadas, he conseguido recuperar la carpeta de mi perfil anterior pero no se qué hacer con ella para que aparezcan los marcadores de siemp… (läs mer)

Siguiendo sus instrucciones facilitadas, he conseguido recuperar la carpeta de mi perfil anterior pero no se qué hacer con ella para que aparezcan los marcadores de siempre en la aplicación, cómo lograrlo Gracias

Frågat av Juan Luis 1 år sedan

Besvarad av cor-el 1 år sedan