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Cannot resolve disappearance of my bookmarks toolbar

I've loved Firefox for years but can no longer use it because I have been unable to resolve this issue. All was well, an update was done, and bingo, I got this message. I… (läs mer)

I've loved Firefox for years but can no longer use it because I have been unable to resolve this issue. All was well, an update was done, and bingo, I got this message. I don't know how to fix it. I removed Firefox from my desktop and re-installed. Same problem.

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

Frågat av Jackie Anderson 8 månader sedan

Besvarad av jscher2000 - Support Volunteer 7 månader sedan

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Firefox app

McFee is trying to sell us computer protection. We have had Firefox for several years. I am now getting an alert to Turn On Firefox. How would it get turned off, and how … (läs mer)

McFee is trying to sell us computer protection. We have had Firefox for several years. I am now getting an alert to Turn On Firefox. How would it get turned off, and how do I turn it on without going through Mozilla's selling site?

Frågat av beiannorma 6 månader sedan

Senaste svar av jscher2000 - Support Volunteer 6 månader sedan

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Facebook won't load

For the past 2 days, Facebook won't load when I try to change my page to another (just switching between accounts). It acts like it is changing or loading, and then I ju… (läs mer)

For the past 2 days, Facebook won't load when I try to change my page to another (just switching between accounts). It acts like it is changing or loading, and then I just get nothing. I have done all of the things that are requested from clearing my cache, browsing data, restarting, etc. Nothing is working. I've attached a picture of my screen of I receive when I try to change pages - the big F. LOL Facebook on my phone works fine. I've tried also turning off my VPN and it doesn't load.

I've also had issues with my Xfinity email loading unless I turn off my VPN.

So what is going on?

Frågat av Kimberly K. Walters 9 månader sedan

Senaste svar av thefazioagency 6 månader sedan

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crash and slow startup

hey My name is Moji and i was 17 years user of firefox. my mozilla after last update became so slow when i open it and seems crash. my screen frizing for 3-4 mins and i d… (läs mer)

hey My name is Moji and i was 17 years user of firefox. my mozilla after last update became so slow when i open it and seems crash. my screen frizing for 3-4 mins and i dont know why? could you help me what can i do???? please answer my question to my new gmail : [email address]

Frågat av msh_3349 6 månader sedan

Senaste svar av Paul 6 månader sedan

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spotify images not loading?

How do I fix spotify images being grey? when I'm not logged in I can see he images of albums but whenever I log in they turn grey and I can't see the album/song image. Is… (läs mer)

How do I fix spotify images being grey? when I'm not logged in I can see he images of albums but whenever I log in they turn grey and I can't see the album/song image. Is there any way to fix this? I added a image for some context if that helps :) it's how the greyed out songs look.

Frågat av melolol 9 månader sedan

Senaste svar av jonzn4SUSE 9 månader sedan

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Firefoc browser issue with upwork&messenger&other

Today: DevTools crashed many times, and I’m facing unusual issues. I cannot call through Messenger and cannot connect for video calls. Also, DevTools is not working, ev… (läs mer)

Today: DevTools crashed many times, and I’m facing unusual issues. I cannot call through Messenger and cannot connect for video calls. Also, DevTools is not working, even though Firefox Developer Edition is quite good and healthy. Even Firefox is not working well. Please fix this issue quickly.



OLD ISSUE


My Firefox is using a lot of data; I don’t know why.

I am not using Firefox, and it is not running in the background, yet it is always using the internet. So what do I need to do in this situation? I tried to stop the internet connection using outbound rules, but it did not work. It is still using the internet. What is the reason my browser has high data usage? I have high data usage; in fact, in the past 12 days, we've used 30+ GB of data.

Frågat av Adib 7 månader sedan

Senaste svar av Adib 7 månader sedan

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scripts loading from (sidebar?)

Win11 Firefox 138.04 It appears some of the shortcuts on the Newtab page are preloading somehow. Where are these coming from? Sidebar is off. I have all preloading off, … (läs mer)

Win11 Firefox 138.04 It appears some of the shortcuts on the Newtab page are preloading somehow.

Where are these coming from? Sidebar is off. I have all preloading off, all suggestions of every sort off, any predictive anything off.

I am not experiencing this on my win10 machine.

How do I stop this?

Frågat av ExcuseMe 9 månader sedan

Senaste svar av ExcuseMe 7 månader sedan

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Firefox main process repeatedly consume large amount of memory

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly Even I restart Firefox and do nothing, it will start doing this agai… (läs mer)

Since recently 1~2 version, my Firefox keeps consume large amount of memory and release it repeatedly

Even I restart Firefox and do nothing, it will start doing this again

I use about:processes and about:memory to capture this seems the main process's "tab.query" causing this, please check

PS: sometime it will consume till system max (64GB) and cause my OS out of memory. PS2: that wave-like memory usage is cause by Firefox

Frågat av nununene 8 månader sedan

Besvarad av TyDraniu 8 månader sedan

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"Expand sidebar on hover" option for vertical tabs resets scroll position when I have a lot of tabs

I'm using the vertical tabs feature. I also tried enabling the "Expand sidebar on hover" option, which minimizes the side bar, and only expands it when you hover on it. I… (läs mer)

I'm using the vertical tabs feature. I also tried enabling the "Expand sidebar on hover" option, which minimizes the side bar, and only expands it when you hover on it.

Issue: I have a lot of open tabs, and I'm usually working with the ones at the bottom of the list. When the bar minimizes the scroll position resets back to the beginning. So, every time I want to select a tab, I have to scroll back down, which makes this feature very hard to use.

Expected behavior: After the vertical bar minimizes, and I hover again, it should keep the scroll position.

Frågat av razzvy20 9 månader sedan

Besvarad av razzvy20 9 månader sedan

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Firefox does not navigate to ANY webpage

starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and coo… (läs mer)

starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and cookies.

If I cant get this fixed for my job I will go back to chrome and never download or retry this again. I will also never recommend firefox to anyone like I have in the past.

Frågat av Mac Shepherd 8 månader sedan

Senaste svar av Kiki 7 månader sedan

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Fix video down helper fix it it's unstable it does not work most of the time I can't be the only one who was complaining about this

This video down helper is unstable it works when it wants to and stops working all the time can't somebody do something about it I paid for the license what more do you w… (läs mer)

This video down helper is unstable it works when it wants to and stops working all the time can't somebody do something about it I paid for the license what more do you want fix this thing

Frågat av George 7 månader sedan

Senaste svar av Denys 7 månader sedan

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Unable to connect to local PC - localhost and 127.0.0.1 both fail

Have an app with a web interface that I used for years, but not with several of the latest versions of FF. Chrome, Edge, and DuckDuckGo all show the page as expected and … (läs mer)

Have an app with a web interface that I used for years, but not with several of the latest versions of FF. Chrome, Edge, and DuckDuckGo all show the page as expected and the page functions properly.

URL: http://127.0.0.1:8384/ Error looks like this:


Unable to connect

Firefox can’t establish a connection to the server at 127.0.0.1:[port number].

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Have tried a large number of things including:

Ping works for ip and hostname, v4 and v6 Confirmed address is accessible through other browsers Disabled extensions Added exceptions in Settings for HTTPS-only mode Various settings in about:config, careful to return them to previous states when they didn't fix the problem Tried Safe Mode (aka Troubleshoot Mode) Refreshed Firefox (as prompted before uninstalling)

My last step is to reinstall, but thought I'd ask here first. Has anyone seen this before?

Frågat av kcary 9 månader sedan

Senaste svar av Mohammad Aslam 7 månader sedan

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Firefox crashes and I lose all my open windows.

Why does this happen? I was even logged in, and my tab groups are gone. Why??? Do I need to use a different browser? And Firefox has had trouble with some websites wh… (läs mer)

Why does this happen? I was even logged in, and my tab groups are gone. Why??? Do I need to use a different browser? And Firefox has had trouble with some websites where the paying portion is not correct. However, if I go to a different browser (Chrome), the paying portion works correctly. I'm getting kinda tired of these weird things going on. Please don't offer a feature that doesn't work like grouping tabs.

Today: Can't access website. I think it is the ISP or the router. Reset the router. No luck. Tried a different device on the Wifi. Works fine. Tried a different browser. works fine. Shut down Firefox. I had 2 browser instances open with several windows in each. Could not restart firefox, as it did not close correctly. I closed the broken instance(s). opened FF again, only got one set of windows, not both sets. The other instance had a bunch of grouped windows, and the groups seem to be gone. I can recreate most of those, but had some windows with ongoing work and things I wanted to look at and now they are gone.

FF crashed when I tried to get some answer from ediblearrangements.com help.

Frågat av mfmattran 8 månader sedan

Senaste svar av mfmattran 8 månader sedan