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  • Arkiverad

Settings on per-site basis

Is there any way to enable/disable the "Allow pages to choose their own fonts, instead of your selections above" setting on a per-site basis? Thanks. … (läs mer)

Is there any way to enable/disable the "Allow pages to choose their own fonts, instead of your selections above" setting on a per-site basis? Thanks.

Asked by Oli 1 år sedan

Last reply by cor-el 1 år sedan

  • Arkiverad

tumblr is broken on Firefox

For several days now, tumblr hasn't been working properly on Firefox. The number that pops up to show how any new notifications I've gotten is frozen at 23. I don't get n… (läs mer)

For several days now, tumblr hasn't been working properly on Firefox. The number that pops up to show how any new notifications I've gotten is frozen at 23. I don't get notifications if I get a new ask or to say how many new posts are on the dashboard. I can receive new asks but I cannot answer them and I cannot send them myself. I can receive direct messages, but I can't send them. I've cleared my cache/cookies. I've ended and started several new sessions. I've turned off XKit, Privacy Badger, HTTPS Everywhere, and uBlock Origin. None of that has fixed the problem. These issues are only happening on Firefox. I logged in on Microsoft Edge and tumblr worked just fine.

Asked by t.elspeth.williams 1 år sedan

Last reply by t.elspeth.williams 1 år sedan

  • Arkiverad

space bar moves cursor to front of sentence

I prefer Firefox browser on my computer - currently using 96.0.1 a month or so ago, when logged in to godaddy email workspace, the subject line cursor won't stay in pla… (läs mer)

I prefer Firefox browser on my computer - currently using 96.0.1

 a month or so ago, when logged in to godaddy email workspace, the subject line cursor won't stay in place.

I'll type a word then space resulting in the cursor jumping to the front of the line of text. Sometimes it jumps after the first letter but always with the space bar and only in the subject line of this website.

If I type a word in the subject line, then space, the cursor moves to the front of the line of text... if I continue typing there and use the space bar the cursor doesn't jump. But if I move the cursor behind the first word and space, type another word and space it jumps again.

I worked with godaddy on the issue... after troubleshooting various browsers (this only happens when using Firefox) and other things they asked me to do they point the finger at Firefox. I hope this can be figured out, I do not want to use Chrome for email. thanks!

Asked by revpolymer 1 år sedan

Last reply by jscher2000 - Support Volunteer 1 år sedan

  • Arkiverad

Windows 10, Firefox 96 - Dark Mode Active Tab Is Indicernible From Others

With W10 set to Dark Mode and Firefox set to Dark Mode, I am unable to discern the active tab from the others at the top. There should be an outline or color difference f… (läs mer)

With W10 set to Dark Mode and Firefox set to Dark Mode, I am unable to discern the active tab from the others at the top. There should be an outline or color difference for the active tab to make switching to another chosen tab easy. I am forced to change the Firefox Theme to one that actually does this. I don't understand why the default dark theme in Firefox doesn't do this. Will there be a change in the next version?

Asked by dcbayles32 1 år sedan

Last reply by jscher2000 - Support Volunteer 1 år sedan

  • Arkiverad

YouTube playlists' tracks skipping and reloading

The example playlist is at Black Sabbath Live Album "The End" - playlist. It plays only the first video that's landed at, the rest are re-loaded and skipped one after an… (läs mer)

The example playlist is at Black Sabbath Live Album "The End" - playlist.

It plays only the first video that's landed at, the rest are re-loaded and skipped one after another.

My username is anonymized in the troubleshooting log.

Asked by scrutinizer1 1 år sedan

Last reply by FredMcD 1 år sedan

  • Arkiverad

Firefox keeps crashing

Hello, I hope this message finds you and the entire team as well as your loved ones safe and well. Yesterday after I restarted my computer, either firefox keeps crashing … (läs mer)

Hello, I hope this message finds you and the entire team as well as your loved ones safe and well. Yesterday after I restarted my computer, either firefox keeps crashing or a signle tab will crash . Please find screengrab attached.

Thank you for your help and time.

Kind regards, Alexander Norton

Asked by norton.alexander 1 år sedan

Last reply by FredMcD 1 år sedan

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  • Arkiverad

Firefox takes too long to load any page but in private mode is ok!

I have the latest version! Win 10 up to date! Suddenly mozilla became to slow when opening any site! The very first tab is loading fast enough but the 2nd or 3rd tab it m… (läs mer)

I have the latest version! Win 10 up to date! Suddenly mozilla became to slow when opening any site! The very first tab is loading fast enough but the 2nd or 3rd tab it makes more than 1 minute. If i close mozilla and open it again, the first tab ok the rest it's a disaster In private mode it's ok! I checked google chrome and it's also ok!

Asked by spartakooss 1 år sedan

Answered by spartakooss 1 år sedan

  • Arkiverad

Verification code does not arrive within 5 minutes

Dear Sir, I have my firefox username and password. However, whenever I try to sign in nowadays, I am asked to enter a verification code that is sent to my email address … (läs mer)

Dear Sir,

I have my firefox username and password. However, whenever I try to sign in nowadays, I am asked to enter a verification code that is sent to my email address within five minutes. The email does arrive, but never withing 5 minutes. I have tried it many times on different devices. It may be my email issue. However, I cannot change the email account unless I cannot log it. Since I cannot receive the verification code within 5 minutes, I am unable to change any of my personal details.

Please advise.

Yours sincerely, Tan Ngiap Heng

P.S. It was very difficult gettting to this support page. I was asked to log in and verify before continuing for some of the support pages. But like I mentioned, I am unable to receive the verification code within 5 minutes. So I am thankful for this page.

Asked by heng96 1 år sedan

Last reply by heng96 1 år sedan

  • Arkiverad

Firefox running very slow except in troubleshoot mode

I have Windows 10. Since the last update Firefox has been running very slowly, and scrolling is nearly impossible. I have done everything suggested in troubleshooting i… (läs mer)

I have Windows 10. Since the last update Firefox has been running very slowly, and scrolling is nearly impossible. I have done everything suggested in troubleshooting including refreshing and and eliminating startup cache. Still Firefox will only run normally in troubleshoot mode. This is true on my desktop in my office. My laptop at home won't scroll in PDF using the up and down buttons but will still do so with the mouse. Other than that, it still runs at the normal speed. At my office I'm using version 96.0.1 (64 bit); I'm not at home to check my laptop.

Asked by clawoffice 1 år sedan

Last reply by FredMcD 1 år sedan

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  • Arkiverad

a web page won't populate, it just stays blank

This website: https://deals.hy-vee.com/deals/weekly-ads?ad=11542&collection=9490 doesn't load when using Firefox 96.0.1 If I go to this site using Chrome there… (läs mer)

This website: https://deals.hy-vee.com/deals/weekly-ads?ad=11542&collection=9490 doesn't load when using Firefox 96.0.1

If I go to this site using Chrome there is no problem. It displays the data appropriately

Asked by wd5hyq 1 år sedan

Answered by cor-el 1 år sedan

  • Arkiverad

Video playback error

Videos using this browser ave been running slow and hang on initial startup, loading for some time before finally playing. Other browsers such as Google Chrome and Micros… (läs mer)

Videos using this browser ave been running slow and hang on initial startup, loading for some time before finally playing. Other browsers such as Google Chrome and Microsoft Edge are running fine without issue. Please help with any tips or troubleshooting you may have to help get this browser working properly

Asked by lfr4439 1 år sedan

Last reply by cor-el 1 år sedan

  • Arkiverad

light and dark theme

How do I switch from light to dark mode? I've been using the same theme for a while now and up until the update it was defaulted in light mode but now it's in dark mode. … (läs mer)

How do I switch from light to dark mode? I've been using the same theme for a while now and up until the update it was defaulted in light mode but now it's in dark mode. How do I change my webpages to be defaulted in light mode?

Asked by TinaCintron26 1 år sedan

Last reply by Terry 1 år sedan

  • Arkiverad

address bar turned pink and has a robot on the left hand side of the address bar??

address bar turned pink and has a robot on the left hand side of the address bar?? ive refreshed and reinstalled, neither has worked. What is it ? … (läs mer)

address bar turned pink and has a robot on the left hand side of the address bar??

ive refreshed and reinstalled, neither has worked.

What is it ?

Asked by andy_bugal 1 år sedan

Last reply by cor-el 1 år sedan

  • Arkiverad

Cannot login to Synchrony web site

I cannot login to the Synchrony web site to access my account using Firefox. Also When using my credit union website unable to access parts of the website to redeem cc … (läs mer)

I cannot login to the Synchrony web site to access my account using Firefox.

Also

When using my credit union website unable to access parts of the website to redeem cc points.

In both instances was told to use Google Chrome.

Is there something wrong with Firefox or is the issue with the website and the way they code the application?

Thanks.

Asked by David Stuhr 1 år sedan

Last reply by jscher2000 - Support Volunteer 1 år sedan

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Firefox crashes mac?

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force qui… (läs mer)

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force quit FF quickly, my mac crashes. Once I force quit FF everything is fine. I've been using Chrome for the past week or so hoping FF would fix itself with an update but no go.

Anyone else having this issues?

Asked by houseofderron 1 år sedan

Answered by FredMcD 1 år sedan

  • Arkiverad

not printing on both sides

I enabled print both sides but it only printed one side. Chrome printed both sides. In reading the blogs about printing issues there are a lot printing issues some simila… (läs mer)

I enabled print both sides but it only printed one side. Chrome printed both sides. In reading the blogs about printing issues there are a lot printing issues some similar to mine. See attached screen shot

Asked by arejfour 1 år sedan

Last reply by jonzn4SUSE 1 år sedan

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  • Arkiverad

theme causrs dark mode after upgrade

My Firefox browser recently upgraded to 96.0.1 (64bit) and since then I have noticed that the background on when doing google searches and when watching Youtube is in dar… (läs mer)

My Firefox browser recently upgraded to 96.0.1 (64bit) and since then I have noticed that the background on when doing google searches and when watching Youtube is in dark theme. Altering to the light theme in Firefox settings has no effect and I have tried all the suggestions without success.

I did find that by removing the theme Unicorn Fantasy by M♥Donna and installing a light grey theme this forced google and youtube into there light theme. I have also tried installing other themes and these also seem to cause the dark mode.

I would assume it is a problem caused by the latest Firefox update as google and youtube had the normal white background before this. It's not a massive problem, just annoying and makes little difficult to use


Anyone know how to get round this ?

Asked by AH 1 år sedan

Answered by Zian 1 år sedan

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unable to turn off Safe Search in Bing

unable to turn off safe search when using Bing search. After clicking the more bars on the Bing search page and setting safe search to off, when checking if it is off, i… (läs mer)

unable to turn off safe search when using Bing search. After clicking the more bars on the Bing search page and setting safe search to off, when checking if it is off, it has reverted to moderate. Firefox is vs 96.0.1. Setting is set to normal, not strict. Windows 10 preferences are set to safe search off. All caches have been cleared. I took off all extensions, ran malware bytes & cccleaner & anti-virus scan. I tried a refresh of Firefox. Nothing has helped.

Using Edge or Chrome browsers on the Bing search page, Safe search turns off as it should.

--There was a power failure, last night, which knocked off my computer.  That may or may not be related.  However, with both Edge and Chrome accessing Bing okay, it seems to definitely be a Firefox problem?

Asked by sunslight 1 år sedan

Answered by cor-el 1 år sedan