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Remove blue ball from tab

How can I remove the moving blue ball from the tab of a frequently used website? It's distracting and hopefully not symptomatic of a problem It appeared on this new compu… (läs mer)

How can I remove the moving blue ball from the tab of a frequently used website? It's distracting and hopefully not symptomatic of a problem It appeared on this new computer/monitor, used to be an icon Thanks, --Laurie

Frågat av lauriem365 6 dagar sedan

Besvarad av Denys 5 dagar sedan

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Firefox (mozilla?) does not recgnise that U've already upgraded to windows 11? how do I have it recognised?

I don't understand the problem. My accessing Firefox has become limited. I received a note to Upgrad to windows 11... I hae already upgraded. What must I do too have i… (läs mer)

I don't understand the problem. My accessing Firefox has become limited. I received a note to Upgrad to windows 11... I hae already upgraded. What must I do too have it recognised?

Frågat av bernardmce 17 timmar sedan

Besvarad av James 17 timmar sedan

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Tabs group lost after recent update

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manag… (läs mer)

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manage tabs section. Only the groups that were open are retained, the groups which were closed are lost. They contained important tabs which I haven't bookmarked. I didn't see any policy of removal of inactive tab groups after certain time, any help would be really appreciated. I use the desktop app on Linux.

Frågat av Bhaumik Tripathi 5 månader sedan

Besvarad av jscher2000 - Support Volunteer 5 månader sedan

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I'm having problems accessing statefarm.com. When I try to login it takes me to a blank screen.

This has worked for me for years. It just began a few days ago when I tried to login and look at my new auto insurance policy. I've cleared the cache/cookies to no avail.… (läs mer)

This has worked for me for years. It just began a few days ago when I tried to login and look at my new auto insurance policy. I've cleared the cache/cookies to no avail. I can access the web site with Edge (yuk)

Frågat av Tom Gordon 1 dag sedan

Besvarad av jonzn4SUSE 21 timmar sedan

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FireFox asks for an applicaiton to open https on websites

This is a brand new problem, for me. It just started today when using FireFox. On nearly all websites, including Mozilla support, when I click on an embedded link on a s… (läs mer)

This is a brand new problem, for me. It just started today when using FireFox. On nearly all websites, including Mozilla support, when I click on an embedded link on a site, firefox asks me to select an app to open the https. Even if I tell it to let firefox open all https, it still asks me everytime. to make it better, it still doesn't always let me open the link and I go through the same thing when I click the link again.

This also happens when clicking on the search box in *any* search engine, e.g. Google, Startpage

See the image below.

I've attempted to change all cookie & tracking settings, no help. I even uninstalled and reinstalled Firefox.

This is making FireFox useless.

I had to use my default browser, Brave, just to submit this question. I only use FireFox for social media accounts, sites I need to link to my sm accounts and the occasional web search. For example, linking my Etsy shop to facebook. When I clicked the link "link to facebook" is when I noticed this problem.

Frågat av firefox3232 5 dagar sedan

Besvarad av jonzn4SUSE 1 dag sedan

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Missing icon from browser page

Not sure if this is the correct topic, but I have been using Firefox for over 20 years, and after the last update, there is an icon missing from my Firefox browser page. … (läs mer)

Not sure if this is the correct topic, but I have been using Firefox for over 20 years, and after the last update, there is an icon missing from my Firefox browser page. It's the "file" icon in the very upper left corner of the window that allows "new tab", "new window", etc. I'm still using windows10, on an ASUS PC, but never had the problem until just recently. I've restarted the computer, reloaded the window, nothing works to restore that icon/function. Thanks - Mike B

Frågat av Michael Brandon 1 dag sedan

Besvarad av James 1 dag sedan

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paid $65.72 and i have no Mozilla

You took my $65.72 image attached!! I have no Mozilla and you can't seem to email 6 didget varifacation code to my proton e mail address. Send the code to [edited phone# … (läs mer)

You took my $65.72 image attached!! I have no Mozilla and you can't seem to email 6 didget varifacation code to my proton e mail address. Send the code to [edited phone# from public community support forum]. Thank you

Frågat av deeya2012 1 dag sedan

Senaste svar av James 1 dag sedan

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Sync failed between operating systems

I have changed operating systems from windows to linux mint. I made sure to sync my profile before uninstalling, but now the profile looks to be empty. there are no saved… (läs mer)

I have changed operating systems from windows to linux mint. I made sure to sync my profile before uninstalling, but now the profile looks to be empty. there are no saved passwords or bookmarks. This worked when I changed between different windows devices last year, but this time it seems stuck. I will check on a windows device when able, but in the meantime, are there any other ways to troubleshoot this?

Frågat av AutumnFog 2 dagar sedan

Besvarad av jonzn4SUSE 2 dagar sedan

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Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (läs mer)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Frågat av Runky Rodo 1 vecka sedan

Besvarad av Denys 6 dagar sedan

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Cannot log in to Outlook from Firefox (only)

Since latest upgrade (1/16/2026) I cannot log in to Outlook email. This is specific to Firefox 147.0.1 (Chrome and Pop Peeper logins to Outlook work fine). I tried cleari… (läs mer)

Since latest upgrade (1/16/2026) I cannot log in to Outlook email. This is specific to Firefox 147.0.1 (Chrome and Pop Peeper logins to Outlook work fine). I tried clearing cache, updating, restarting, rebooting, trouble-shooting mode, private window etc. to no avail. I get 400 error from Outlook.

Frågat av webmjmweb 4 dagar sedan

Besvarad av jonzn4SUSE 3 dagar sedan

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Cache and cookies

In Firefox, I have several windows open, each with many tabs. (And BTW, I love the Firefox tab-organization feature.) I would like to empty the cache and delete all cooki… (läs mer)

In Firefox, I have several windows open, each with many tabs. (And BTW, I love the Firefox tab-organization feature.) I would like to empty the cache and delete all cookies. Will that close the open tabs? Is there a way to delete the cookies, empty the cache and preserve all windows & tabs?

      Thank you!

Frågat av picoalaska 2 dagar sedan

Besvarad av Denys 2 dagar sedan

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Address Bar

My address bar disappeared. I can get it back by hitting F10 but it doesn't stay. How can I get it back and keep it? When I go to the Customize Toolbar setting, the ad… (läs mer)

My address bar disappeared. I can get it back by hitting F10 but it doesn't stay. How can I get it back and keep it? When I go to the Customize Toolbar setting, the address bar is not there.

Frågat av pasuhi 2 dagar sedan

Besvarad av pasuhi 2 dagar sedan

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Password manager not available anymore

Why all of a sudden I cannot reacht my saved passwords anymore. Also it does nit prefill the saved passwords anymore when going to a website. How come Firefox/Mozilla kee… (läs mer)

Why all of a sudden I cannot reacht my saved passwords anymore. Also it does nit prefill the saved passwords anymore when going to a website. How come Firefox/Mozilla keeps changing these essential things?? It makes it very much so less productive.

I've included a screenshot of what I get when clikcing on the Password tab. The information displayed in this wcreen also does not work. Clicking on Sync, does just nothing, just showing Sync in grey... Clicking on Login above just show this screen screen again. Useless.

Frågat av greghaime 4 dagar sedan

Besvarad av jonzn4SUSE 2 dagar sedan

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cannot remove folder despite logged in as admin

Followed unstall and trying to remove remaining folders, data from computer. I cannot del these folders, etc despite being admin mode or from command line. whats next. … (läs mer)

Followed unstall and trying to remove remaining folders, data from computer.

I cannot del these folders, etc despite being admin mode or from command line.

whats next.

I want to do a fresh install of Firefox but wont install firefox again if I have to an computer reimage.

Frågat av russanderson161 3 dagar sedan

Besvarad av russanderson161 2 dagar sedan